Project Burndown Chart

A tool to create an Agile project burndown chart.

Agile Project Status Report

Create your Agile project status report template.

Agilometer

Create your Agilometer tool.

Create an Agile-Friendly Project Gating and Governance Approach – Phases 1-3

Use Info-Tech’s Agile Gating Framework as a guide to gating your Agile projects following a “trust but verify” approach.

Create an Agile-Friendly Project Gating and Governance Approach

Most organizations use project gating and governance frameworks that are not well suited to Agile delivery methods and can stifle their Agile transformation. Use...

Create an IVR Call Flow That Empowers Your Customers

Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.

Implement a Transformative IVR Experience That Empowers Your Customers

IVR approaches are being reimagined across industries as the desire to improve the customer experience becomes a primary focus. Use this deck to learn the proper strategies...
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Implement a Transformative IVR Experience That Empowers Your Customers – Phases 1-4

This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve your...

The Canadian Government Labor Market: Competing for Scarce Resources in a Highly Competitive, High-Demand, and Low-Supply Environment

Canadian labor shortages are widespread, affecting almost every sector. As a result, government employers need to get out there quickly to ensure that public service is...

Define a Release Management Process to Deliver Lasting Value

Firms are investing in modern release practices (including continuous integration and delivery) based around product ownership, Agile, and DevOps. They continue to see...
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