Software Development Policy

The software development policy outlines the standard for corporate software development and code management.

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...

Information Architect

The Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture...

Change Control – Freezes & Risk Evaluation Policy

The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.

Software Acquisition and Usage Policy

Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.

User Experience Lead

The User Experience Lead will be responsible for overseeing and contributing to the end-to-end user experience solution designs, ensuring that the user experience vision...

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Building a Better RIA

Understand what type of benefits your business can achieve from adopting an RIA strategy.

Implement DevOps Practices That Work

DevOps is a philosophy that emphasizes a strong relationship between development and operations by incorporating each other’s priorities in their own practices and...
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E-Mail TCO Worksheet

The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...
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