Vendor Landscape: Collaboration Platform

Stop! Collaborate and listen…to the rapidly changing collaboration marketplace!

Last Revised: September 21, 2012


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Vendor

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Product

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What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

View Vendor Shortlist

What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria you define. Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.


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What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.



Your Challenge

  • The adoption of collaboration platforms is rapidly accelerating. Not all platforms are created equal, and choosing the right platform can be a daunting task in a market with many emerging new features and shifting delivery options.
  • Choosing the wrong platform is a costly mistake for any organization, not just in terms of the time and money wasted on the platform, but also from the failure of the platform to meet business needs.
  • This solution set will help you understand and identify collaboration opportunities that exist within your organization, identify leading vendors and compare capabilities, and select the right solution to implement.

Our Advice

Critical Insight

  • The rise of social collaboration features has fundamentally altered the collaboration landscape – vendors now offer social media equivalents for enterprise use, alongside more traditional collaboration functionality like content management. The rise of these features is a relatively recent phenomenon. Info-Tech recommends that organizations take advantage of this new functionality to enhance internal collaboration.
  • The market is also being disrupted by the rise of ubiquitous mobile access, cloud-based storage solutions, and freemium products that allow you to try before you buy.
  • Selecting a collaboration platform involves defining the organization’s functional requirements, creating a shortlist based on these requirements, formally evaluating vendor offerings, and choosing the platform that is best tailored to the organization’s unique circumstances.

Impact and Result

  • Understand the features and business benefits of using a collaboration platform, where the market evolved from, and where it is going.
  • Plan and select a collaboration solution that brings distributed people and information together to get more done in less time.
  • Use Info-Tech's Vendor Landscape to compare the major collaboration platforms available and prepare a vendor shortlist, saving time and money in the selection process.
  • Use Info-Tech's collaboration platform RFP template and demo scripts to prepare solid requirements for vendor finalists and select the right product.

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Get to Action

Best Practices Toolkit

  1. Narrow down a list of collaboration vendors

    Create a strong list of vendor candidates.

  2. Compare leading vendors and develop a shortlist

    Narrow the leading vendors down to the most appropriate few.

  3. Contrast and evaluate a shortlist of vendors

    Select the right collaboration platform vendor.

Talk to an Analyst

Each of our solution sets include information, tools and templates to help you complete a project on your own. However, if you want extra help, our silver and gold memberships include phone access to our analysts. Analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

  • Book an Analyst Call on this topic. You can start as early as tomorrow morning. Our analysts will explain the process in your first call.
  • Get advice from a subject matter expert. Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.

2 Comments

  • Missing_comment
    Keith Budurka | 03-11-2012

    I think NewsGator is plotted incorrectly - their product is certainly a leader in this area!

    • 9eb6a2810126f534ebf65557616f34d1_comment
      Info-Tech Research Group | 03-12-2012

      Hi Keith, thanks for your comment. NewsGator did indeed rate very well on the product axis of our vendor landscape. We were particularly impressed with the depth of their social collaboration abilities, and we recommend them to clients looking to extend the social capabilities of their SharePoint deployments. With respect to why they were placed in the Innovator rather than Champion category, the second dimension we rate vendors on is vendor strength. In this dimension, we had to recognize that NewsGator is a newer entrant whose vendor credentials don’t stack up as well against incumbent heavyweights like Cisco and IBM. Additionally, using NewsGator means you have to already be locked into the SharePoint ecosystem – unfortunately, those without SharePoint cannot take advantage of the product at present.

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