Solution Set

Third-party SharePoint extensions improve the SharePoint experience for users and administrators. Determine if SharePoint alone is the best strategy.

Note

SharePoint is a large, sprawling application that requires specific customizations or add-ons for optimal functioning. Understand the five key issues that plague SharePoint deployments.

Tool

SharePoint is a large, sprawling application that requires specific customizations or add-ons for optimal functioning. Develop a custom list of the potential issues that may affect your SharePoint deployment.

Template/Policy

The risk of inappropriate information transfer between personal and business contacts within social media must be mitigated by implementing a policy. Tools to establish barriers between personal and private networks and tools to centrally manage...

Note

Organizations are feeling increasing pressure to build a presence in the social media space. However, social media projects should all be paired with some level of social analytics. Develop a clear idea of what you are trying to achieve and the...

Solution Set

Leverage social analytics to better achieve the goals your organization has set forth for social media projects.

Tool

This tool will assist you in determining at which maturity stage your organization's social analytics initiative is, including what factors are keeping you from progressing to the next stage.

Job Description

To successfully manage social analytics initiatives, assign the right person with the right skills to serve as a Social Analytics Specialist.

Template/Policy

This template will build a central document that contains the business justifications, goals, risks, and required roles and resources for an organization's social analytics initiative.

Video

Demand for consumer technology in the workplace makes it almost impossible for IT leaders to resist the trend. Instead, the CIO needs to think about his or her options for adopting consumer tech into the workplace.

Note

Alberta Finance and Enterprise takes an open strategy to consumerization to improve worker satisfaction, but not at the cost of its data security.

Solution Set

Pressure to bring consumer devices and applications into the organization has mounted in recent years. Users (some of of whom are business executives) continue to bring devices and apps into the workplace despite limited organizational readiness.

Template/Policy

Learn about the implications of a broader roll-out by using this template to ask participants questions about the consumerization pilot project.

Note

Consumerization is not an option. You must allow consumer devices and unmanaged applications into your organization. Use this timely research to help you find the right path for the enterprise.

Tool

While social media benefits are achievable in sales, marketing, and customer service, not all organizations will strive to achieve benefits in all three areas. Use this tool to determine, based on your unique criteria, where opportunity exists...

Tool

Many organizations fail to adequately budget for their collaboration implementations, leading to cost and time overruns. This tool will help you budget for initial platform deployment and ongoing collaboration solution design.

Video

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear that it wants to be thought of as a cloud-based strategic partner in the...

Vendor Research

This agenda discussion document positions Info-Tech Indaba's upcoming social media research. If employed by vendors' channel partners, social media techniques can provide a broader customer reach and more effective interactions. As social media...

Vendor Research

Info-Tech Research Group's Indaba Division (Info-Tech Indaba) has been providing research and advice around IT buyer behavior for many years, as well as examining the relationship between vendors and solution providers. The research is now being...

Tool

Initial collaboration platform deployment consists of a number of discrete steps, from creating the front-end, support model, and back-end to designing and executing pilot projects. This tool will help serve as the basis for platform deployment...

Job Description

To successfully implement a collaboration platform, put the right people behind the implementation. If the budget allows, hire a dedicated resource to execute the implementation to increase user uptake. The Collaboration Business Analyst plays a...

Tool

Building a library of collaboration solutions for ad-hoc and persistent teams is essential for enabling effective collaboration. This tool assists IT architects and business analysts conducting collaboration pattern matching (pairing the...

Template/Policy

Info-Tech's Annual Audit Template will help you conduct an annual assessment of the existing collaboration environment. It will consider a variety of different factors to construct a strategy for the ongoing operation of the collaboration system.

Video

Successfully implementing a collaboration platform is essential for realizing business value. The implementation should be split into two distinct phases: initial platform deployment and ongoing solution design. IT managers are familiar with the...

Note

Successfully implementing a collaboration platform is essential for realizing business value. The implementation should be split into two distinct phases: initial platform deployment and ongoing solution design.

Template/Policy

Documenting social collaboration and E2E interaction strategy into a business plan is a crucial step in planning a social tool implementation. This template builds on the results from the Social Collaboration Maturity and Readiness Assessment...

Tool

Social collaboration tools are invaluable for enhancing employee-to-employee collaboration, but some organizations are better positioned to immediately take advantage of social tools than others. Use this tool to determine, based on your answers...

Video

Social tools are now being offered by a number of collaboration vendors. Many organizations are unsure of how to integrate social tools with existing team workflows. Managers must embrace, rather than hinder, integration of social collaboration...

Note

Social tools are now being offered by a number of collaboration vendors. Many organizations are unsure of how to integrate social tools with existing team workflows. It's important for managers to embrace, rather than hinder, integration of...

Social media top the must-have list of technologies that businesses should consider adopting in 2011, an Ontario-based research company suggested on Monday. "Social media for business use is here to stay," Info-Tech Research said in a news...