Ongoing collaboration solution design involves enabling employee-to-employee collaboration by matching the appropriate tools with the requirements of collaboration patterns. This workbook provides IT managers and collaboration business analysts with a framework for designing collaboration solutions. The tool provides:

• A list of collaboration tools and services commonly found in collaboration platforms.
• A list of common collaboration patterns.
• A living record of the collaboration patterns found in your organization and the technology services available to support the patterns.

Some business solutions may combine more than one of the more basic patterns. Over time, many patterns will repeatedly appear in projects that the business brings to IT. Use this matrix as a record of existing collaboration solution designs to quickly begin new projects from known, existing patterns.