What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Performance Enhancing
- Transparent
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Campaign Execution
Social Media Channel Integration Outbound
Dashboards and Visualization
Social Response Management
Social Moderation and Workflow Management
Social Post Archival
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Zoho Social Reviews
Anubhav P.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Apr 2024
Robust platform with the best chnance to grow
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
In zoho social we have Advanced scheduling and publishing: option that make its unique.
What is your favorite aspect of this product?
The favourite aspect is Affordable pricing of the product.
What do you dislike most about this product?
Nothing as now for dislike, Everything seems to be good and easy to use.
What recommendations would you give to someone considering this product?
Recommendations i will give is :- Explore the features thoroughly Customize your dashboard Take advantage of integrations
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Client's Interest First
Tejasvi G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
My go to app for social media scheduling
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
I think zoho is one place where you can schedule all your social posts which is easy is use and offer best of feature
What is your favorite aspect of this product?
The multiple scheduling of the post. I can schedule the post on my personal account as well as my profressional account
What do you dislike most about this product?
Nothing as such, the app is great, i have stated my recommendation on linkedin video cover alredy
What recommendations would you give to someone considering this product?
Just go for it You will be tension free for your holiday posting and you will also get good analytics from here
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Arinda J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
All social handles in one tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The newly added feature of Google Business profiles and TIKTOK at no extra cost and the ability to export report for offline reading
What is your favorite aspect of this product?
It is easy to integrate all social media tools even when you are a new beginner.
What do you dislike most about this product?
I have not seen any issue yet but they should consider reducing the pricing because the software becomes more expensive in the long run.
What recommendations would you give to someone considering this product?
I would recommend one to use the tool because it easy to manage social media tools in this tool than any other
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features