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SmartBear Software

Zephyr

7.1 /10
Category
Zephyr
7.1 /10

What is Zephyr?

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

Company Details


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Awards & Recognition

Zephyr won the following awards in the Software Testing category

Zephyr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zephyr.

81 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zephyr?

8% Negative
3% Neutral
89% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Test Planning

84

Artifact Traceability

84

Test Data Management

84

Test Script Editor

81

Test Run Workflow Manager

78

Test Case Generator

78

Audit Log

77

Artifact Management

76

ALM Integration

75

Analytics and Reporting

75

Regulatory Compliance

75

Vendor Capability Ratings

Average 78

Availability and Quality of Training

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

80

Breadth of Features

80

Ease of Data Integration

79

Quality of Features

78

Ease of IT Administration

76

Business Value Created

75

Product Strategy and Rate of Improvement

74

Vendor Support

71

Zephyr Reviews

Pranav V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Zephyr from other similar products?

testcase management and defect tracking all under one roof

What is your favorite aspect of this product?

Test case management

What do you dislike most about this product?

Sometimes its hard for someone to guide on how to use the product.

What recommendations would you give to someone considering this product?

Tricky to start but after that ease of use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Hiresh J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Amazing product,less manageable more user-friendly

Likeliness to Recommend

9 /10

What differentiates Zephyr from other similar products?

Zephyr is not only a product but is also a new venture

What is your favorite aspect of this product?

Test availability

What do you dislike most about this product?

Cost and high user management

What recommendations would you give to someone considering this product?

Make effiicent use of the product

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Acts with Integrity

Cons

  • Inhibits Innovation
  • Less Productive
  • Security Frustrates

Chris H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Zephyr tries hard, but falls short

Likeliness to Recommend

6 /10

What differentiates Zephyr from other similar products?

It's directly integrated into Jira (Zephyr for jira cloud) instead of a separate instance altogether. This tightens the integration.

What is your favorite aspect of this product?

The product sits on top of Jira (Zephyr for Jira Cloud) so it's very familiar to use

What do you dislike most about this product?

They simply do not innovate fast enough. I suggested many enhancements that would make my job much easier, and many others echoed the same sentiments in their support/forums, but they take forever to release new functionality

What recommendations would you give to someone considering this product?

Really evaluate all ALMs on the market - XRay, TestRail, etc

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor Friendly Policies

Most Popular Zephyr Comparisons

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