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SmartBear Software

Zephyr

7.1 /10
Category
Zephyr
7.1 /10

What is Zephyr?

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

Company Details


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Awards & Recognition

Zephyr won the following awards in the Software Testing category

Zephyr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zephyr.

81 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zephyr?

8% Negative
3% Neutral
89% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Test Planning

84

Artifact Traceability

84

Test Data Management

84

Test Script Editor

81

Test Run Workflow Manager

78

Test Case Generator

78

Audit Log

77

Artifact Management

76

ALM Integration

75

Analytics and Reporting

75

Regulatory Compliance

75

Vendor Capability Ratings

Average 78

Availability and Quality of Training

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

80

Breadth of Features

80

Ease of Data Integration

79

Quality of Features

78

Ease of IT Administration

76

Business Value Created

75

Product Strategy and Rate of Improvement

74

Vendor Support

71

Zephyr Reviews

Paul F.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Clunky & Not Intuitive

Likeliness to Recommend

2 /10

What differentiates Zephyr from other similar products?

Very hard to use and not intuitive. Offers the same manual testing items as everyone else.

What is your favorite aspect of this product?

Directly integrated into Jira.

What do you dislike most about this product?

Not intuitive. Hard to use because it's very confusing to use.

What recommendations would you give to someone considering this product?

There are many other test documentation tools out there. Do a demo and you will see how hard it is to use.

Pros

  • Reliable
  • Security Protects
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Less Inspiring
  • Less Performance Enhancing
  • Less Productive

Jaimin D.

  • Role: Operations
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Absolutely nice product to use....

Likeliness to Recommend

9 /10

What differentiates Zephyr from other similar products?

It is user friendly. More efficient. In terma of operations, it is easy to access. All in all, it is recommended.

What is your favorite aspect of this product?

The most favorite aspect of this product is customer support and project implementation.

What do you dislike most about this product?

All in all some bugs are still there. But they are improving always.

What recommendations would you give to someone considering this product?

Some time you report the bugs in the system. But it erases the whole work done before. We can have that improved.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Vishnu Kumar R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Test Management for all team sizes

Likeliness to Recommend

7 /10

What differentiates Zephyr from other similar products?

It has a nice GUI to show the linkage between all test artifacts such as defects, user stories, test cases, and requirements in the sprint cycle. As per my experience I have seen exporting test cases to excel is most common in all other tools whereas in Zephyr we can export test cases into word as well.

What is your favorite aspect of this product?

It is very handy and easy to manage. Since it gives a great GUI to link all artifacts of the test cycle, I easily jump to all artifacts and do my work on a daily basis. SInce All are linked to each other, modification at any place gets reflected immediately at all places and it helps to work smoothly.

What do you dislike most about this product?

To import test cases from other places, it asks for an addon that is browser-based. So whenever the browser gets updated, it also asks to update the addon. But due to no admin rights, we get stuck sometimes for few hours until our request got approved for addon installation on the browser.

What recommendations would you give to someone considering this product?

It's a nice product to use to manage the test cycles and complete test management. Gives a good GUI to the user to manage all artifacts and link them together. If gets compare with other tools in the market then this is one of the cost-effective solutions which can help you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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