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Wufoo

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Wufoo
8.1 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
12% Neutral
85% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

Security

88

Drag and Drop Design

88

State Transformation

88

Workflow Automation

86

APIs and Integration

86

Electronic Signatures

83

Mobility

82

Field Configuration and Customization

81

Data Analysis and Survey Function

81

Version Management

81

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

87

Ease of Data Integration

85

Ease of Customization

85

Business Value Created

85

Quality of Features

85

Ease of Implementation

84

Vendor Support

81

Breadth of Features

80

Ease of IT Administration

80

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Wufoo Reviews

Evan S.

  • Role: Consultant
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Good product, good brand

Likeliness to Recommend

7 /10

What differentiates Wufoo from other similar products?

The customer support

What is your favorite aspect of this product?

Also the customer support - they are fantastic.

What do you dislike most about this product?

It's integration with other platforms

What recommendations would you give to someone considering this product?

It is worth comparing to other software that focuses on surveys. Decide for yourself, but investigate this too.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Thomas P.

  • Role: C-Level
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Super User friendly, Love WuFoo!

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

the ease of use. it's very user friendly

What is your favorite aspect of this product?

the customer support help when issues arise. It's great

What do you dislike most about this product?

nothing I think the program is great

What recommendations would you give to someone considering this product?

Wufoo is awesome will help you out bigtime

Pros

  • Efficient Service
  • Saves Time
  • Client Friendly Policies
  • Fair

Paula M.

  • Role: Operations
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

User-friendly and cost-effective!

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

It has a user friendly feel that doesn't intimidate you and makes you feel like your go-to when you need a productivity tool.

What is your favorite aspect of this product?

The ability to create multiple types of forms and widgets which will easily integrate into other platforms.

What do you dislike most about this product?

What is there to dislike?

What recommendations would you give to someone considering this product?

Give it a trial run and test drive the platform. You will see how easy it is to navigate and use.

Pros

  • Enables Productivity
  • Saves Time
  • Client's Interest First
  • Over Delivered

Most Popular Wufoo Comparisons

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