
What is Wufoo?
Build custom online forms that you can use to collect data, payments and to automate your workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wufoo?
Pros
- Client's Interest First
- Reliable
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Drag and Drop Design
State Transformation
Workflow Automation
APIs and Integration
Electronic Signatures
Mobility
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Business Value Created
Quality of Features
Ease of Implementation
Vendor Support
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Wufoo Reviews

Evan S.
- Role: Consultant
- Industry: Government
- Involvement: End User of Application
Submitted Sep 2023
Good product, good brand
Likeliness to Recommend
What differentiates Wufoo from other similar products?
The customer support
What is your favorite aspect of this product?
Also the customer support - they are fantastic.
What do you dislike most about this product?
It's integration with other platforms
What recommendations would you give to someone considering this product?
It is worth comparing to other software that focuses on surveys. Decide for yourself, but investigate this too.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features

Thomas P.
- Role: C-Level
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Super User friendly, Love WuFoo!
Likeliness to Recommend
What differentiates Wufoo from other similar products?
the ease of use. it's very user friendly
What is your favorite aspect of this product?
the customer support help when issues arise. It's great
What do you dislike most about this product?
nothing I think the program is great
What recommendations would you give to someone considering this product?
Wufoo is awesome will help you out bigtime
Pros
- Efficient Service
- Saves Time
- Client Friendly Policies
- Fair

Paula M.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Aug 2023
User-friendly and cost-effective!
Likeliness to Recommend
What differentiates Wufoo from other similar products?
It has a user friendly feel that doesn't intimidate you and makes you feel like your go-to when you need a productivity tool.
What is your favorite aspect of this product?
The ability to create multiple types of forms and widgets which will easily integrate into other platforms.
What do you dislike most about this product?
What is there to dislike?
What recommendations would you give to someone considering this product?
Give it a trial run and test drive the platform. You will see how easy it is to navigate and use.
Pros
- Enables Productivity
- Saves Time
- Client's Interest First
- Over Delivered