What is Userful?
Userful is the leading software-defined AV over IP platform for the enterprise. It enables modernized operations for IT leaders with secure, scalable and centrally managed solutions from a suite of integrated apps for digital signage, control room solutions, KPI dashboards and meeting rooms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Userful?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Extensibility
Centralized Display Management
Integration
Security
Content Management
Access Permissions Management
Streaming/Broadcast
Mobile Access
Vendor Capability Ratings
Ease of Customization
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Userful Reviews
Danny C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Good product
Likeliness to Recommend
What differentiates Userful from other similar products?
Ease of implementation.
What is your favorite aspect of this product?
For a solution designer, ease of use is important.
What do you dislike most about this product?
The price is a bit high.
What recommendations would you give to someone considering this product?
Good product and I will not hesitate to recommend it to any users.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Respectful
Emily Y.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Excellent product with the right features
Likeliness to Recommend
What differentiates Userful from other similar products?
The ease of use is definitely a key differentiator.
What is your favorite aspect of this product?
The setting up process and the templates are available.
What do you dislike most about this product?
Pricing can be high for a small set-up. However, it comes as a cost-effective product once it is scaled up.
What recommendations would you give to someone considering this product?
Go ahead and try it!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jul 2022
Ease of use , like the product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing