What is Twilio MessagingX?
Send and receive messages at scale with Messaging APIs. Twilio Messaging supports cloud-scale APIs for SMS, WhatsApp, and chat. Twilio's Cloud communications platform provides the building blocks to add messaging, voice, and video in your web and mobile applications.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
91 Plan to Renew
72 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Twilio MessagingX?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Includes Product Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Text Messaging
Application Integration
Communication Archive
Opt-in
Scheduled Messaging
Surveys Feedback
Mobile Marketing Management
Social Media Marketing Management
Marketing Analytics
Mobile Payments
Loyalty Promotions Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Twilio MessagingX Reviews
Kaushal A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
This is best tool I have ever used for send SMS
Likeliness to Recommend
What differentiates Twilio MessagingX from other similar products?
It is very easy to use. You can set up the system within a couple of minutes.
What is your favorite aspect of this product?
Great USer Interface. Easy to set up High-end features
What do you dislike most about this product?
I don't have anything which I dislike about this product. So far, I have found all the features I need.
What recommendations would you give to someone considering this product?
You can easily find everything related to the SMS functionality.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Jay L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Easy to set up and highly customizable
Likeliness to Recommend
What differentiates Twilio MessagingX from other similar products?
Their customization, as they even have an "app store" that allows you to add on new features from external vendors.
What is your favorite aspect of this product?
Very easy to use and customize
What do you dislike most about this product?
Looking at stats and metrics can be a pain within the platform
What recommendations would you give to someone considering this product?
I think Twilio is a great service, and is the leader in the space for a reason!
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Pooran Prasad R.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Easy to integrate and forget. It works!
Likeliness to Recommend
What differentiates Twilio MessagingX from other similar products?
Simplified APIs to integrate Ever evolving product line to extend our use cases Very helpful Support team
What is your favorite aspect of this product?
APIs and documentation
What do you dislike most about this product?
More code samples would always be better
What recommendations would you give to someone considering this product?
Do not waste trying other competitors. Start with Twilio first, you many never switch to others.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing