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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Transparent

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Mobile Access

82

Hierarchical Task Management

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Stephen M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Cards, Boards, and Big Ideas.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

What makes Trello truly shine are the power-ups. The calendar power-up, for instance, is essential for visualizing campaign schedules, while the integration with Slack keeps everyone on the same page without having to switch tools constantly. The ability to attach files directly from Dropbox also makes it incredibly convenient.

What is your favorite aspect of this product?

One of our favorite setups is using Trello to map out multi-channel campaigns. Each card represents a task—writing blog posts, designing social media graphics, scheduling ads—and we track progress by moving them across columns like “To Do,” “In Progress,” and “Done.” It’s satisfying to see the cards move, almost like watching your work come to life.

What do you dislike most about this product?

Trello can feel a bit limited for more complex projects.

What recommendations would you give to someone considering this product?

Trello has made our project planning both fun and effective. It’s not just a task tracker—it’s a platform that helps us collaborate better and stay aligned on goals. Clients also love the transparency when we share boards with them to track progress.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Tuot N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use. I love it. Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello stands out with its visually intuitive Kanban-style boards, simplicity, and flexibility, catering to diverse workflows, from personal projects to team collaboration, supported by Power-Ups for enhanced customization.

What is your favorite aspect of this product?

The drag-and-drop interface of Trello is my favorite aspect, making it easy to organize tasks visually and adapt workflows to suit different project needs.

What do you dislike most about this product?

The limited functionality in the free version and occasional clutter in larger boards can make complex project management challenging.

What recommendations would you give to someone considering this product?

Start with the free version to explore its features. Use templates for efficiency, customize with Power-Ups as needed, and integrate with other tools for seamless project management and collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vinod P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Simple & flexible, ideal for smaller teams

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is really easy to use and it has very minimum learning curve so it is very intuitive for users to get started even if they non technical background. Trello offers variety of integrations called Power-ups which basically makes it more flexible and also all the major tools integratiio is available in Trello as Power-ups. This also makes it highly customizable based on the team needs.

What is your favorite aspect of this product?

My favorite and most used feature of Trello is Kanban board. Here they provide cards denoting tasks and it is really easy and intuitive to just drag and drop to the required state. This is also gives a great view of current state of the entire project as a whole. Also integration with the organizational communication tools like slack or Microsoft teams makes Trello much easier to work with.

What do you dislike most about this product?

While it has all the features a smaller team or individual needs, it gets messy as team grows. It is cluttered to work on Trello when team size is larger. Also for complex project features are limited and you have subscribe to paid version as Power ups in Trello also have limitations.

What recommendations would you give to someone considering this product?

I would recommend Trello if you are part of smaller teams or working individually as it is easier to work on Trello. While you can make it work for larger teams but the it takes more time for housekeeping. Trello lacks advanced features such as Gantt chars or time tracking or dependency management so if your team needs then go for other tools. Although you can integrate these using Power ups but they still have some limitations. In short go for it if it is needed for smaller teams.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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