What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Video Conferencing
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Virtual Whiteboard
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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TeamViewer Remote Reviews
Nelson F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Video and audio interconnections
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It is a tool that can be implemented both for customer service and for procedures even more related to teamwork. It seems to me that it differs mainly in that it is very easy to become familiar with it and make it part of the company.
What is your favorite aspect of this product?
The quality is quite high when they constantly communicate with this type of system. What I like is that access is quite easy and although there have been changes in recent years, there have been changes and improvements that increase efficiency in sharing screens and further
What do you dislike most about this product?
I have no criticism, I have considered this system as one of the most complete and easiest
What recommendations would you give to someone considering this product?
I like it because its functions are usually quite efficient and capable of solving communication problems
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Holly S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Great software.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I have chosen TeamViewer to permanently monitor our developers and make them work at their best, it also allows us to technically assist other departments without the need for physical presence.
What is your favorite aspect of this product?
It has an attractive interface that makes it easy to use. It allows me to share documents in an encrypted and secure way. The connection is always stable and without latency.
What do you dislike most about this product?
I have no complaints about this software.
What recommendations would you give to someone considering this product?
I recommend trying the free version to see if it is the right tool for your company.
Pros
- Reliable
- Efficient Service
- Caring
- Client Friendly Policies
Evelyn J.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
Solid and easy to use conferencing solution.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Through secure videoconferencing and VoIP calls, instant messaging, screen sharing and other features across devices and platforms wherever you meet, TeamViewer Meeting maintains a connection with your contacts and teams. Through video meetings, instant messaging, screen sharing, and conference recording on desktop and mobile from any place, it helps users interact with contacts and remote teams.
What is your favorite aspect of this product?
For several years, I was unable to find some other program that could provide you with the solace and ability to connect that TeamViewer Meeting can. The technology that this program demonstrates us with each update demonstrates to us that this software is constantly on the cutting edge and looks for creative solutions and cutting-edge tools that feed the interaction with each of our contacts.
What do you dislike most about this product?
Automatically logging into your profile takes too long. We can only re-login when the screen-sharing generates issues that prevent us from clicking anywhere. Sometimes the camera displays pixel issues, but as soon as TeamViewer is restarted, everything is back to normal.
What recommendations would you give to someone considering this product?
Since TeamViewer Meetings is a place where we can conduct meetings and debates internet for many circumstances of the business, there are many alternatives and tools that this application provides to provide its participants indicated flexibility, which helps us to have a bigger advantage and mastery in our work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing