What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Video Conferencing
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Virtual Whiteboard
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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TeamViewer Remote Reviews
Ankit S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Reliable video calling platform to share documents
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I am using this tool as an alternative option for Google Meet and I use this tool often for client meetings. Also, screen recording during conferences is much more effective and easy. We can share the files as well using the chat option securely and quickly.
What is your favorite aspect of this product?
It is one of the productive devices that helps me to connect with a large number of participants in a single meeting. The addition and removal of participants during the meeting are also much easier. Using this platform, we can collaborate internally and externally more efficiently. The UI and dashboard are more user-friendly. It is one of the most prominent and reliable tools from TeamViewer.
What do you dislike most about this product?
This platform needs to review its pricing and plans, especially for small enterprises. Also, during multiple tab openings, it lags in between and the audio/video quality seems a bit low. It needs a high-speed internet connection for better performance.
What recommendations would you give to someone considering this product?
Recommending this tool is a great pleasure just because of its features and price. The customer service has improved a lot and working at a good pace. Overall, a great product with a good team.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Client Friendly Policies
Cons
- Less Transparent
- Wastes Time
Parthiv S.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Sep 2022
Disappointed, but not surprised
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The fact is that it doesn't, really. I was not satisfied with this product, but that's also probably because I did not use it that much.
What is your favorite aspect of this product?
I do not think I have any favorite aspects of it, the features I liked were mostly standard features most other competitors offer.
What do you dislike most about this product?
The speed, the lag and the frustration it gave me.
What recommendations would you give to someone considering this product?
Be careful, do your own research before you go for it!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Cons
- Slower Product Innovation
- Vendor's Interest First
- Less Generous
Terisa B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
TeamViewer Meeting- A Popular Meeting Platform.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting provides high-definition HD quality audio and video to its users. The number of participants can extend up to more than 300, which is a large audience on one platform. The software is easy to use. The recording of the feature is used for referencing the future. The tool is end-to-end encrypted. It is compatible with multiple browsers and supports the feature of slideshow and media.
What is your favorite aspect of this product?
It offers a variety of options. It is available for the user to download for free, which is much appreciated by users. It can be connected to multiple devices. It is quite a helpful feature.
What do you dislike most about this product?
At times there occurs the issue of connectivity. The tool lacks new features which is the demand of the user. Many people are still unaware of this tool. To upgrade the features, a specific amount of fee is required.
What recommendations would you give to someone considering this product?
New features should be added that enhance the overall user experience. The option of sending files in the group must be added. There must be more variety of emoticons which is required by the users.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Inspires Innovation
