What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTableau CRM Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Security Protects
- Acts with Integrity
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Also Featured in...
Tableau CRM Analytics Reviews
Viktor F.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted May 2023
perfect product
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
personalization of dashboards
What is your favorite aspect of this product?
charts and user friendly
What do you dislike most about this product?
using formulas
What recommendations would you give to someone considering this product?
consider every aspect also comparing to other competitors
Pros
- Efficient Service
- Effective Service
- Saves Time
- Fair
Prabha R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Accelerator Data Mapping
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau is a brilliant product to delve deep into data and set up results in a visually appealing way, especially for those who are visual learners. You can create reports, detailed dashboards in a pretty easy and timely manner.
What is your favorite aspect of this product?
I love how easy Tableau makes it to aggregate data at different levels. Need to switch between daily/weekly/monthly/quarterly/yearly? No problem. Need sum/avg/median, etc. No problem either. Compared to SQL, it's so much easier to explore your data visually and flexibly. I also like that I can embed LucidChart diagrams in my Tableau dashboards - this makes it much easier to document processes & logic.
What do you dislike most about this product?
Performance: When working with large amounts of data, Tableau can become slow and unwieldy, negatively impacting the user experience.
What recommendations would you give to someone considering this product?
Two outstanding feature of this tool that is especially helpful for producing quality reports is the presentation of data in live graphs and translation of queries to visualizations. Lastly would say the strong community base where I had faced issues regarding server issues, dashboards, sign-in glitches and I have received help within 1-2 hours.
Pros
- Efficient Service
- Security Protects
- Continually Improving Product
- Reliable
Farjana Y.
- Role: Student Academic
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Mar 2023
Satisfaction Assured!
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
There are so many but I will name one, it is unique to Salesforce's ecosystem.
What is your favorite aspect of this product?
I love its dashboard and Collaboration and Sharing section.
What do you dislike most about this product?
As far now, there is nothing that I can say I dislike.
What recommendations would you give to someone considering this product?
Trust me and try it. You will love it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing