What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Security Protects
- Acts with Integrity
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
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Tableau CRM Analytics Reviews
Michael H.
- Role: Finance
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic data visualization and graph product
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau takes data visualization to the next level
What is your favorite aspect of this product?
The aesthetics of the data visualization options
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Try it out for your reporting needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
universal tool
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nick R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Great solution to provide data analytics
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Ability to pull data into separate datasets from multiple products with native integration to Salesforce. Its a great solution and is also embedded directly into Salesforce with great capabilities and separate permissions for users
What is your favorite aspect of this product?
Exploring data on dashboards is extremely good, the fact you can link components on the dashboard to filter based on other selections means the whole dashboard works together. Very strong functionality in this area. The ability to pull data into datasets and report on this outside the other systems is very useful. With a bit of work trending can also be configured.
What do you dislike most about this product?
Not many external products have standard integrations, no where near as many as tableau itself. There is ability to import CSV but this requires using other ETL tools if you want this automated.
What recommendations would you give to someone considering this product?
Definitely consider doing a PoV and consider having some sort of training or using a third party to implement as there is a lot of understand required before jumping in. KPI's also need to be clearly established before designing dashboard and recipie's (data jobs)
Pros
- Trustworthy
- Unique Features
- Saves Time
- Client Friendly Policies