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SysTools Gmail Backup Logo
SysTools Gmail Backup Logo
SysTools Software Pvt Ltd

SysTools Gmail Backup

Composite Score
7.7 /10
CX Score
8.1 /10
Category
SysTools Gmail Backup
7.7 /10

What is SysTools Gmail Backup?

Quickly Backup Gmail Account to Download & Save Data in Most Popular File Formats on Win & Mac OS.

Company Details


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SysTools Gmail Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SysTools Gmail Backup?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Mailbox Backup Restore

92

Backup Archiving

92

Security

90

Compliance

87

AI Tech Support

83

Granular Restore

83

Encryption

82

Permissions Awareness

82

Media Support

81

Support for Backup Types

79

Legal Hold

79

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of IT Administration

87

Usability and Intuitiveness

87

Ease of Customization

87

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Breadth of Features

80

Business Value Created

79

Vendor Support

73

Ease of Data Integration

69

SysTools Gmail Backup Reviews

Nzube I.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

It's easy to use and very efficient

Likeliness to Recommend

9 /10

What differentiates SysTools Gmail Backup from other similar products?

It's functionality and it's friendly customer support

What is your favorite aspect of this product?

The ease of usage and the effective backup

What do you dislike most about this product?

It sometimes fluctuate and its limited flexibility

What recommendations would you give to someone considering this product?

I will definitely recommend Systool backup because is a very good software

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Friendly Negotiation

Raymond O.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Reliable, lacks cloud sync

Likeliness to Recommend

10 /10

What differentiates SysTools Gmail Backup from other similar products?

SysTools Gmail Backup stands out from other similar products due to its unique combination of features, affordability, and user-friendly design

What is your favorite aspect of this product?

User-Friendly Interface: Intuitive design simplifies navigation, even for non-technical users. Flexible Export Options: Ideal for migrating data to other email clients or archival purposes. Reliable Performance: Handles large mailboxes efficiently without crashes or slowdowns. Responsive Support: It has daily customer assistance via live chat, phone, and tickets. Users praise prompt resolutions from support teams like Alan Thomas and Rohit Raut .

What do you dislike most about this product?

No Native Cloud Integration: Sys tool gmail Cannot directly save backups to Google Drive or Dropbox, limiting cloud-centric users. Trial Restrictions: 100-email cap may deter users testing larger backups. Mixed Support Experiences: Some users report refund issues or delayed responses, though positive interactions dominate 17. Outdated UI Elements: A few reviewers note the interface feels dated compared to competitors.

What recommendations would you give to someone considering this product?

SysTools Gmail Backup is a robust, cost-effective solution for users prioritizing local backups and format flexibility. Its trial limitations and lack of cloud integration may deter some; the one-time pricing model and responsive support make it ideal for: Small businesses needing to archive critical emails, Individuals transitioning from Gmail to Outlook and IT teams managing incremental backups for multiple accounts

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Cons

  • Less Caring
  • Under Delivered

Peter I.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Reliable Gmail backup with incremental save.

Likeliness to Recommend

8 /10

What differentiates SysTools Gmail Backup from other similar products?

Comprehensive Data Backup: It allows users to back up not only emails but also calendars, contacts, and documents from Gmail accounts, ensuring a complete safeguard of all essential data.

What is your favorite aspect of this product?

One standout aspect of Gmail Backup is its incremental backup feature.

What do you dislike most about this product?

One potential drawback of Gmail Backup is that it lacks cloud storage integration.

What recommendations would you give to someone considering this product?

Enable the incremental backup feature to avoid redundant data storage and speed up the backup process.

Pros

  • Fair
  • Generous Negotitation
  • Over Delivered
  • Helps Innovate
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