What is Symantec Messaging Gateway?
The Symantec™ Messaging Gateway is an on-premise email security solution that provides inbound and outbound protection against the latest messaging threats, including ransomware, spear phishing, and business email compromise (BEC).It catches more than 99 percent of spam and provides built-in data protection capabilities to keep your email secure and confidential, and it effectively responds to new messaging threats with real-time antispam and antimalware intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
92 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Symantec Messaging Gateway?
Pros
- Trustworthy
- Includes Product Enhancements
- Generous Negotitation
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Anti Spam and Bulk Email Detection
Data Loss Prevention
Anti Phishing and Spear Phishing
Anti Malware Signature Detection
Email Retention and Archiving
End User Spam Visibility and Controls
Reporting Components
Encryption and Decryption
Hosted Email Support
URL and Malware Detection
Anti Malware Behavioral Detection
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Symantec Messaging Gateway Reviews
Mansi T.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2020
Good product
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
customer support
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
unclear solution manual
What recommendations would you give to someone considering this product?
most descriptive user manual
Pros
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Fair
Cons
- Less Performance Enhancing
- Commodity Features
Hannah R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2020
Innovative software.
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
Most technically innovative for our current business needs.
What is your favorite aspect of this product?
The ability to organize more efficiently.
What do you dislike most about this product?
Haven't found a feature that I dislike yet.
What recommendations would you give to someone considering this product?
Taken into account all the pros and cons of the software.
Pros
- Inspires Innovation
- Saves Time
- Respectful
- Includes Product Enhancements
Jeremy M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2020
Nice Product for the Buck
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
Much easier to use, and has great technical support.
What is your favorite aspect of this product?
The ease of use, and customer service.
What do you dislike most about this product?
I can't think of any that I don't like.
What recommendations would you give to someone considering this product?
Talk to a sales representative and engineer regarding your use and need.
Pros
- Unique Features
- Helps Innovate
- Performance Enhancing
- Security Protects