What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
Translation Facilitation
E-Commerce Integration
Content Repository
Multi Channel Support
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Squarespace Reviews
Jeremy A.
- Role: Information Technology
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Mar 2024
Disappointing features
Likeliness to Recommend
What differentiates Squarespace from other similar products?
It's an ok product, just not as flexible as I have used in the past.
What is your favorite aspect of this product?
The menu is good and easy to use.
What do you dislike most about this product?
Overall, it's a basic platform. We should really upgrade but there is some restriction based on how our site was configured.
What recommendations would you give to someone considering this product?
I would recommend users to do their research and chose wisely.
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service
Amaya M.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jan 2024
Website construction kit for beginners.
Likeliness to Recommend
What differentiates Squarespace from other similar products?
One of Squarespace's greatest advantages is undoubtedly its straightforward and unambiguous structure. Even for those who are new to website building or have never constructed one before, everything is quite simple to grasp and straightforward. Even with the inexpensive subscriptions, there are a lot of functions. Anyone who needs a website but is not experienced with web design or programming and is searching for an easy-to-use, attractive, and well-organized building block should visit Squarespace. Squarespace is what we utilize for our business website. Squarespace provides engineers with a range of analytics tools to monitor.
What is your favorite aspect of this product?
We attempt to take advantage of Squarespace's SEO optimizations in order to obtain very high Google search ranks for our pertinent keywords. Additionally, we have the ability to employ a login link to send users straight to our platform. Squarespace powers the whole website for my business. I make use of it to set up an online portfolio and a customer contact page. It is simple to design and saves time and money because of its professional appearance and feel, ease of use, and resources like contact form templates.Squarespace is a quick and effective solution with a consistent WYSIWYG look and feel for small and medium-sized projects.
What do you dislike most about this product?
The fact that you have to create almost everything online and there is no offline builder is the only "negative" aspect. Consequently, there can be sporadic jerks or delays in the uploading and processing of content. The pieces are either misarranged or cannot be modified as required when editing or moving and altering content, for example, does not work as it should. This is really uncommon, though, and I believe that it also has something to do with the internet's speed, which I sometimes have slight issues with. However, this can be disregarded given the advantages. There is no doubt that Squarespace has to improve in terms of website.
What recommendations would you give to someone considering this product?
Extensive fonts - even more expensive font styles; quick editing of CSS with Squarespace Collection / Block Identifier for Google Chrome; system that is customer-friendly and easy to understand - can therefore be easily handed over after the design; no security updates required by the designer as with Wordpress templates; convenient implementation of autoplay muted videos from Vimeo Pro (compared to Wordpress). Customer support through instantaneous customer integration into the system to be used later via shared login - right from the start, I don't have to worry about security issues like with Wordpress,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ayrton C.
- Role: Vendor Management
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Create a website using Squarespace!
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace is easy to use because of its incredibly user-friendly drag-and-drop interface. Even beginners will get the hang of it quite fast. The building is maintained in an extremely "clean" manner; extra bells and whistles are not needed. It's a pretty stylish and contemporary design that I like. Additionally, there is an app that works well for traveling that lets you quickly and simply create articles on your smartphone. Squarespace makes it simple and painless to start a blog or website. No prior experience with programming is required. This facilitates getting started extremely easily. In order to make the website or blog appear
What is your favorite aspect of this product?
Squarespace offers a plethora of design options, and the interface gently leads the user through the process. If something is changed, the page's structure is maintained and doesn't become disorganized. With just a few clicks, you can easily create stunning websites by adding text, video, and photographs. This gives every page the appearance of a polished website, and it can be connected to other partners like Stripe for payment processing and Printful for print-on-demand. It's simple to add things, and articles have amazing views. The Squarespace pages are among my most stunning creations to this day.
What do you dislike most about this product?
You may construct a website or blog for a lot less money with other providers; the annual subscription is rather pricey. Furthermore, unlike WordPress, for instance, there are no widgets. The subsequent photo editing is also a little difficult for me because it requires a lot of back and forth clicking. Moreover, there is only English on the menu. Since I haven't had any bad encounters with Squarespace, it's difficult to comment. Perhaps there aren't enough partners for further functionality. However, it's not really necessary. Squarespace appears to be the ideal choice for creating both a website and an online store.
What recommendations would you give to someone considering this product?
I quickly and easily created stunning, eye-catching websites using Squarespace, and I linked an easy-to-use store that I filled with content from my production partner. As a result, I am also able to attract more customers who are looking for high-quality design. Squarespace is a scalable platform that has the capacity to manage high traffic volumes. For tech companies hoping to develop significantly, this is crucial. For our clients, we use Squarespace to build resource websites. Squarespace provides a vast array of customizable features and designs that let companies build websites that are suited to their own requirements and brand.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing