What is Square Payments?
Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square Payments?
Pros
- Caring
- Trustworthy
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Credit Card Processing
Recurring Payments
Reporting Analytics
Security
Mobile Payments
POS Verification
POS Integration
Multi Currency
Digital Wallet Integration
Customer Support
E-Commerce Integration
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Square Payments Reviews
Jeff M.
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Sep 2021
Square POS is as simple as it gets!
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Square's point of sale user interface is as simple and intuitive as the come. It's very easy to integrate products with varying features (including shipment types and weights), and make a hassle free sale with our customers. We are able to easily run finance/sales reports at the end of the day, and they're pretty simple to understand for our accountant. Overall, Square makes it quick and painless for us to run our business and easily train our employees (even from day 1) on how to manage the sales - thus saving us a lot of time and hassle.
What is your favorite aspect of this product?
The best part of Square is it's simplicity in it's user interface. We've used other POS systems that are similar, but Square seems to have gotten everything right - down to even the design and color of buttons and backgrounds. We're able to add or remove a product quickly, and change the product's characteristics on the fly. It's simple to train our employees, including new ones, on the POS and have them up and running within 10 minutes.
What do you dislike most about this product?
Sometimes we need to do more complex modifications to a product's characteristics, and Square isn't the greatest when it comes to these types of unique customizations. We've talked with tech support a few times with these matters, and overall we just have to put the request in and wait for another release date (hoping our feature request is included). We don't run into this situation often, so it's not a huge deal. It just would be nice to have a bit more capabilities when customizing a product, including being able to write complex tables for shipping destination and shipping weights when it comes to bundling products.
What recommendations would you give to someone considering this product?
I would recommend trying Square for anyone looking for a quick and easy way to get a POS integrated. Except for unique customizations, we really haven't had any issues using Square at all. We thoroughly enjoy the simplistic approach, and their customer service team has always been pretty reliable to talk to.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Greta B.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Sep 2021
Acceptable and Secure Payment processing System
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Square Payments has the credit processing feature, which also includes a virtual wallet, making the entire business run globally. Square Payments introduced the mobile payment method, which is mostly universally acceptable as many people has their phone devices.
What is your favorite aspect of this product?
Square Payments integrates with the e-commerce system, making the entire business be easily executed online. Moreover, Square Payments supports POS, and there is the required verification to avoid theft cases.
What do you dislike most about this product?
Square Payments has tapped and rectified all the payment relating challenges, making the business enjoy a free and instant trade. The projection of Square Payments is to bring a global support which is attained.
What recommendations would you give to someone considering this product?
Square Payments has fetched clients in far and wide scope, as they can order their products and acquire them on time through online pay. The disappointments with e-commerce has been eliminated fully by Square Payments.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Surbhi M.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Aug 2021
Best way to accept payment from your customers
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Easy user interface. Best for small and medium businesses. Flat rate pricing, no extra or hidden charges. Multiple currency accepting. Provides ecommerce products, marketing facility, invoicing, etc. Easy to integrate with e-commerce store, woo-commerce, Wordpress.com, etc.
What is your favorite aspect of this product?
It has easy user interface which is easy to navigate. Onboarding process is very smooth. It has customized dashboard where you can track your payments easily. It has best pricing structure and due to flat rate pricing you can get simple calculation over your payments. There's no monthly fees or maintenance cost by Square. It accepts all type of cards like debit cards, credit cards, multiple currencies without any hassle. It helps to create invoices easily and you can send payment links to your customers to receive payments. You can use it for subscription, non profit payments. Easy to integrate with existing e-commerce or woo-commerce store.
What do you dislike most about this product?
Sometimes we face delays in customer support. They are slow in providing resolution. Risky for larger businesses. Also get issues over WIFI connections.
What recommendations would you give to someone considering this product?
I would recommend this for sure as it is very useful payment solution for small and medium businesses and easy to integrate. It has lots of features which you will get free of cost with your account. No monthly fee or maintenance fee which is a good point for beginners. But as I said customer support is not good so you may have get issues here. You can also compare this with stripe and that one also best in all fields.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing