What is Sprout Social Enterprise?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
91 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Enterprise?
Pros
- Respectful
- Reliable
- Effective Service
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Response Management
Social Asset Management
Campaign Execution
Social Media Channel Integration Outbound
Social Post Archival
Dashboards and Visualization
Trend Analysis
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Vendor Support
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Sprout Social Enterprise Reviews
Hannah U.
- Role: Consultant
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2023
You can schedule Twitter threads which is unique
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
You can schedule Twitter threads. Most other social content planners don't allow you to do this.
What is your favorite aspect of this product?
You can schedule Twitter threads.
What do you dislike most about this product?
It's expensive.
What recommendations would you give to someone considering this product?
Make the most of the trial period and see if paying for it is right for you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Navy H.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted May 2023
Does what I need, might be better platforms
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
I am not sure. Head of our team chose this platform.
What is your favorite aspect of this product?
Easy to use & train others to use.
What do you dislike most about this product?
I can't duplicate/repost a post that has already been published.
What recommendations would you give to someone considering this product?
Overall, great for basic reporting & scheduling posts.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Security Protects
Laura I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2023
Nice Solution to Manage a Large Amount of Clients
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
I think the biggest differentiator is you can manage multiple social media accounts from one place.
What is your favorite aspect of this product?
Being able to manage and monitor different social media accounts from different clients is my favorite aspect. This has allowed my team better productivity and has allowed us to create better strategies.
What do you dislike most about this product?
I think it is a very very details software, sometimes it can be overwhelming and hard to navigate on it.
What recommendations would you give to someone considering this product?
Train as much as you can, educate yourself on this software to be able to take advantage of all the features.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Effective Service