What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Event & Alert Management Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Security Operations Automation
Incident Management Automation
Data Visualization
Machine Learning
Performance & Capacity Management Automation
Explainable and Trainable Algorithms
Problem Management Automation
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews
Siddharth S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Convenient to use! Super efficient for monitoring.
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
The way it helps in ingesting data from multiple sources and it helps in providing analytics and taking actions accordingly.
What is your favorite aspect of this product?
I love this product because of the quality of performance monitoring and analysis.
What do you dislike most about this product?
Not much to dislike but the discounts should be more generous on high usage.
What recommendations would you give to someone considering this product?
Sure I will recommend it for big data management and monitoring and analysis features.
Pros
- Reliable
- Unique Features
- Caring
- Generous Negotitation
Sindhura K.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to use and fantastic product
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Completely different from others as we have different kind of dashboards, query executions, report fetching etc
What is your favorite aspect of this product?
Query editing
What do you dislike most about this product?
Nothing is to be dislike all are good
What recommendations would you give to someone considering this product?
It's an important tool which everyone must use it
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Good tool for log & monitoring in dev environments
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
This tool is simply designed to enhance IT operations and observability using machine learning and analytics. It's important to note that product features and capabilities may have evolved since then, so it's advisable to check the latest information from Splunk for the most up-to-date details.
What is your favorite aspect of this product?
On one hand, it helps me with real-time monitoring and alerting, enabling me to detect and address issues as they happen, On the other hand, Splunk has an active community of users and developers that offers a wide range of apps, integrations, and extensions that extends the platform functionality. I have used this tool for the monitoring of applications deployed in the cloud public and private networks, stands out for its comprehensive visibility with a user-friendly interface, real-time monitoring, analytics, scalability, and a vibrant and big user community
What do you dislike most about this product?
In some cases is complex for customization or to execute some custom queries into the logs, it requires an extensive learning curve when you only know the basics, It's essential to check the latest documentation, customer reviews, and product updates for the most accurate and current information on Splunk AIOps
What recommendations would you give to someone considering this product?
Simply the best tool you will find in the merchant
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy