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What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

90

Workflow Management

86

Resource Management

84

Planning and Scheduling

84

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

83

Budget Management

82

Hierarchical Task Management

81

Reporting

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

96

Ease of IT Administration

96

Quality of Features

93

Usability and Intuitiveness

93

Ease of Customization

91

Ease of Data Integration

91

Product Strategy and Rate of Improvement

91

Vendor Support

91

Breadth of Features

90

Availability and Quality of Training

89

Business Value Created

86

Smartsheet Reviews

Peter H.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and implement

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Ease of use

What is your favorite aspect of this product?

IOS application

What do you dislike most about this product?

Features are less than other software

What recommendations would you give to someone considering this product?

Trial with the team

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Michael A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Familiar and Easy to Learn

What is your favorite aspect of this product?

Balance Between Spreadsheets and Project Management

What do you dislike most about this product?

Limited Reporting and Analytics

What recommendations would you give to someone considering this product?

Consider your team's preferred project management style. If your team thrives in a spreadsheet environment and needs some structure but also flexibility, Smartsheet can be a good fit

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aditya J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Good tool to manage the tasks and timelines!

Likeliness to Recommend

8 /10

What differentiates Smartsheet from other similar products?

Collaboration and feasibility of sharing the smartsheet tracker with colleagues.

What is your favorite aspect of this product?

User friendly UI is much more attractive.

What do you dislike most about this product?

Its difficult to manage the task dependencies.

What recommendations would you give to someone considering this product?

Feasibility to apply more formulas will help derived more better results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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