This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

airSlate

signNow

Composite Score

7.5 /10

CX Score

7.4 /10

29 Reviews Write a Review

What is signNow?

SignNow is an award-winning e-signature solution used by millions of people to sign, send and manage documents on any device.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

signNow won the following awards in the Electronic Signature category

Filter By

Strategy and Innovation
Product Impact
Conflict Resolution

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

Strategy and Innovation
Product Impact
Conflict Resolution

2022

signNow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on signNow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love signNow?

6% Negative

31% Neutral

63% Positive

Pros

Acts with Integrity
Reliable
Inspires Innovation
Respectful

Feature Ratings

Average 82

Notifications

User-Friendly

Mobile

Security

Digital Signature

Regulatory Compliance

Third-Party Integration

Audit Trail

Workflow

Templates

E-Signatures

Vendor Capability Ratings

Average 77

Ease of Customization

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

signNow Reviews

Prince S.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Integration is easy Pricing is competitive

Likeliness to Recommend

10 /10

What differentiates signNow from other similar products?

SignNow is less expensive when the volume of signatures goes high, Integration is made easy with existing ERP, especially with NetSuite and Dynamics. Easy reachable Support Team

What is your favorite aspect of this product?

Pricing, Quality, and Easy of use

What do you dislike most about this product?

nothing, its a perfect choice for a Digital Signature

What recommendations would you give to someone considering this product?

instead of other market players, it's better to choose SigNow and make your digital signature work easier with a highly secure environment . The Audit report gives a clear record of the IP/device etc.,

Pros

Reliable
Includes Product Enhancements
Performance Enhancing
Enables Productivity

Shannon M.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Works for Our Needs

Likeliness to Recommend

10 /10

What differentiates signNow from other similar products?

I have only used other products as a signee, but on the backside of SignNow I find it fairly user-friendly.

What is your favorite aspect of this product?

I like the archival aspect of SignNow. It's where we keep all our e-signed docs.

What do you dislike most about this product?

It took me a bit to understand how to use it, but that's because I'm not "techy". It's fairly user-friendly once I learned it.

What recommendations would you give to someone considering this product?

Great for both legal signature collection and archiving of documents.

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Adonai G.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Why signNow Is The Best

Likeliness to Recommend

9 /10

What differentiates signNow from other similar products?

signNow is not only fast but also secure

What is your favorite aspect of this product?

I like that signNow is affordable It makes electronic signing easy and fast It's a secure solution

What do you dislike most about this product?

I haven't had any bad encounters

What recommendations would you give to someone considering this product?

I recommend signNow because it has effectively met our needs

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Caring

Latest Research

signNow

What is signNow?

Company Details

Need Assistance?

Awards & Recognition

signNow Ratings

90 Likeliness to Recommend

1 Since last award

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love signNow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Security Software provides appropriate data and access security.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

signNow Reviews

Prince S.

Integration is easy Pricing is competitive

Likeliness to Recommend

Pros

Shannon M.

Works for Our Needs

Likeliness to Recommend

Pros

Adonai G.

Why signNow Is The Best

Likeliness to Recommend

Pros

Most Popular signNow Comparisons

DocuSign

Acrobat Sign

Foxit eSign

Dropbox Sign

Zoho Sign

SignRequest

Schedule Your Call

1
Since last award

Feature Ratings

Notifications

User-Friendly

Mobile

Security

Digital Signature

Regulatory Compliance

Third-Party Integration

Audit Trail

Workflow

Templates

E-Signatures

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features