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Brevo
8.9 /10

What is Brevo?

Brevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details


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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

91 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

1% Negative
6% Neutral
93% Positive

Pros

  • Includes Product Enhancements
  • Respectful
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Email Delivery

91

Sales Intelligence & Conversion Rates

87

Contact Database

86

Basic Reporting and Analytics

86

Segmentation

86

SPAM Compliance

86

Campaign Management

85

Mobile Optimized

83

Content Authoring

83

A/B Testing

82

Auto-Responders

82

Vendor Capability Ratings

Average 83

Business Value Created

88

Ease of IT Administration

86

Ease of Implementation

85

Breadth of Features

84

Ease of Data Integration

84

Vendor Support

83

Quality of Features

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Ease of Customization

81

Brevo Reviews

Marco C.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Exceptional alternative to Mailchimp

Likeliness to Recommend

10 /10

What differentiates Brevo from other similar products?

You can find countless mail marketing tools on the market. Sendinblue is a solid solution with a very complete documentation, tutorials and even a full-fledged training course for all clients. Their support team is knowledgeable and quick to respond to queries.

What is your favorite aspect of this product?

The marketing automation module is easy to use, thanks to its drag and drop interface. As a UE business, I also especially appreciate the GDPR compliance and special attention to this very important legal aspect.

What do you dislike most about this product?

There aren't many mail templates to choose from. I'd also appreciate more guidance in defining automations, but this is a part of Sendinblue paid offering, so I can't really complain.

What recommendations would you give to someone considering this product?

If you're looking for a more convenient alternative to Mailchimp, try Sendinblue. It won't disappoint you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Commodity Features
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Less than a platform more than a manager!

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Anthony H.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Latest Email Marketing Platform

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Sendinblue is the emerging hub for transacting the bundle of mails and SMS. It offers basic CRM compatibility. Additionally, this innovative software supports the integration of an impactful automation range. The Sendinblue also supports the template customization options that are rare in the marketing tools.

What is your favorite aspect of this product?

Sendinblue has enabled the customers to enjoy the free services in the cost-free version. This software has evolved features like an enhanced template, prolonged automation, and integral CRM properties. Thus, this tool is good enough to support small enterprises.

What do you dislike most about this product?

The email marketing platforms should support the user-friendly interface that will help in initiating the setup. But, the Sendinblue is a bit risky in this concern and the initial setup can be a bit tiring. Thus, this software enables a limited number of email transactions, which is a very down point of this tool.

What recommendations would you give to someone considering this product?

Sendinblue has been constantly improving its features over the years. They have built up a good position in the market. So, I would surely recommend this software to all of us. So, use this platform and enjoy the multiple intuitive templates, CRM attributes, and a bunch of transactional emails. You will like the easy-to-use features that provide brilliant performance.

Pros

  • Effective Service
  • Reliable
  • Enables Productivity
  • Trustworthy

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