.png){kind=icon}
What is SendGrid Email Marketing?
Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSendGrid Email Marketing Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SendGrid Email Marketing.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Security Protects
- Respectful
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
A/B Testing
Surveys and Polling
Mobile Optimized
Campaign Management
Basic Reporting and Analytics
Dynamic Content
Segmentation
Auto-Responders
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
SendGrid Email Marketing Reviews
Mike E.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2023
We use SendGrid for customer support & marketing
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
SendGrid allows our company to communicate with customers directly and efficiently. It’s autoresponder is excellent and integrates well with our Konnektive CRM. Cost is well within reason.
What is your favorite aspect of this product?
Easy for our marketing team to use for email, text and autoresponder applications
What do you dislike most about this product?
Nothing to dislike. It’s very simple to understand and utilize.
What recommendations would you give to someone considering this product?
Check it out and you’ll see all the applications any company can use, especially in the area of communications with its consumer database.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dominik E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
A leader in transactional and marketing emails
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
their APIs and how to set them up, the dev team loved the supporting articles and all in all, this was relatively easily set up. There was very good uptime and reliability of email sends.
What is your favorite aspect of this product?
The simplicity of their APIs and no fuss from dev team.
What do you dislike most about this product?
I wasn't keen on the reporting dash of transactional emails
What recommendations would you give to someone considering this product?
Great independent platform, consider whether you want an all inclusive platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Juan R.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2023
Sendgrid allows businesses to send emails at scale
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Sendgrid is an excellent email marketing platform that provides businesses with the scalability and deliverability they need to succeed. Its easy-to-use API, detailed analytics, and customizable templates make it a top choice for businesses that rely on email marketing campaigns. The platform allows me to send emails at scale, which is crucial for my business. I can send up to 100,000 emails daily, which is five to ten times more than I could send with other email marketing tools. .
What is your favorite aspect of this product?
I chose Sendgrid because of its scalability and deliverability. I needed a platform to handle sending many emails, and Sendgrid was the perfect solution. Additionally, Sendgrid's high deliverability rate ensures that my emails reach their intended recipients.
What do you dislike most about this product?
Sendgrid's pricing can be expensive for large email businesses. Sendgrid's automation features are limited.
What recommendations would you give to someone considering this product?
I would recommend Sendgrid to businesses that need to send many emails. The platform's scalability and deliverability make it an excellent choice for businesses that rely on email marketing campaigns. I highly recommend Sendgrid to businesses that need to send emails at scale. I integrate Sendgrid with other products, including Salesforce marketing Cloud, my CRM and marketing automation software. Integrating Sendgrid with other software has made it easier to manage my email marketing campaigns and track their success.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
