.png){kind=icon}
What is SendGrid Email Marketing?
Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSendGrid Email Marketing Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SendGrid Email Marketing.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Security Protects
- Respectful
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
A/B Testing
Surveys and Polling
Mobile Optimized
Campaign Management
Basic Reporting and Analytics
Dynamic Content
Segmentation
Auto-Responders
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
SendGrid Email Marketing Reviews
Sujith B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2023
Fantastic product for email marketing
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Cost is the differentiator her
What is your favorite aspect of this product?
Functionality and API support
What do you dislike most about this product?
Noting much to dislike
What recommendations would you give to someone considering this product?
You can take the trial version and find out if it suits for your org.
Pros
- Reliable
- Respectful
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
- Wastes Time
Paulette P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Sep 2023
Fantastic Product that allows me to stay connected
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Sendgrid is really easy to use and templates can easily be created for use more than once.
What is your favorite aspect of this product?
Campaigns that can be created are great and keep me from manually emailing prospects.
What do you dislike most about this product?
Nothing, the product is great and I've not encountered any issues.
What recommendations would you give to someone considering this product?
No recommendations at this time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Silvia D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
"It's functioning wonderfully."
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Dynamic layouts in HTML let me make different multifunctional messages that acknowledge JSON. I've made a very cool email with various graphs and tables that are turning out impeccably for our needs! I've addressed all the email deliverability issues I used to have with huge email campaigns. Their foundation is sufficiently vigorous to deal with high volume. SendGrid considers SMTP hand-off of email from any area. In the wake of moving to Microsoft 365, some legacy applications couldn't send emails utilizing Microsoft 365. SendGrid permits this at an extremely low cost.
What is your favorite aspect of this product?
We're utilizing its robotized dynamic layouts and it's working impeccably! The diagram and table created by JSON work incredibly well. SendGrid has been demonstrated to be great for incorporation with different tools for sending monstrous messages. With their committed IP, I've had the option to keep my IP send notoriety at a sound level. Likewise, they have some of the most outstanding client support I've at any point utilized. They're fast to answer and they'll stay with you and even develop until the issue is settled.
What do you dislike most about this product?
In some cases, the arrangement cycle can be somewhat confounded, but with a few directions and help, it tends to be sensible. I do have very many grievances about SendGrid, yet assuming I needed to pick something, it would be that the assistance doesn't handily consider various clients in a similar association. This is a minor issue that doesn't adversely influence my assessment of the help.
What recommendations would you give to someone considering this product?
It's anything but a straightforward tool. However, if you read its documentation and begin utilizing all of its true capacity, you will cherish it. Make certain to exploit the elements. I truly suggest it.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
