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SAP

SAP Professional Services Software

7.1 /10
Category
SAP Professional Services Software
7.1 /10

What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

Company Details


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SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

77 Likeliness to Recommend

1
Since last award

88 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

12% Negative
0% Neutral
88% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 79

Team Collaboration

82

Reporting

81

Project Management

81

Resource Management

80

Auditability

80

Expense Detail Tracking

79

Security

79

Billing

78

Knowledgebase

78

Process Automation

78

Time Management

78

Vendor Capability Ratings

Average 75

Ease of IT Administration

81

Breadth of Features

77

Ease of Customization

77

Availability and Quality of Training

76

Quality of Features

76

Vendor Support

76

Business Value Created

73

Ease of Implementation

73

Product Strategy and Rate of Improvement

73

Ease of Data Integration

72

Usability and Intuitiveness

71

SAP Professional Services Software Reviews

Hugo N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Well featured and good fit for most businesses

Likeliness to Recommend

8 /10

What differentiates SAP Professional Services Software from other similar products?

It has a lot of unique features that can be customized or adapted to the business needs. It offer a really good user interface that allows users to get familiarized easily with the application. One of the pros is the security offered and the cost friendly options it has.

What is your favorite aspect of this product?

Reporting definitely. It allows me to create different reports that have all the information you could possibly need.

What do you dislike most about this product?

Some times I noticed some slow downs on the application but to be honest, I'm not sure if this was related to the application or the system in general. From my perspective there aren't actually cons but maybe suggestions. Although it's quite intuitive, it wouldn't be bad to offer a quick walkthrough for new users that are just starting.

What recommendations would you give to someone considering this product?

Make sure you select an appropriate vendor when implementing this tool. I've seen some vendors that are not so friendly and the support provided by them might not be the best.

Pros

  • Respectful
  • Acts with Integrity
  • Security Protects
  • Helps Innovate

Mohit K.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to manage

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

Very easy and functional SAP software for easy project management and monitoring capability with the SAP PPM is incredible. Easy scheduling and budgeting and even planning various projects with the solution without any issue. Our team works together through the entire manufacturing process using the tool.

What is your favorite aspect of this product?

Enabling manufacturing team to work together. Easy to track project process. Project data analytics. Good reporting tool.

What do you dislike most about this product?

The features are easy and flexible but they can be improved. Budgeting capabilities requires upgrading. Multiple project management capabilities.

What recommendations would you give to someone considering this product?

With SAP is an amazing experience to manage production projects, data analytics productions are also effective as well as reporting on multiple operations from different projects and a very great system for our team to collaborate for profitable project outcome and easy file management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cassandra T.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

SAP PSA is simply extraordinary

Likeliness to Recommend

9 /10

What differentiates SAP Professional Services Software from other similar products?

How easy it is to use makes SAP PSA stand out from others providing similar services.

What is your favorite aspect of this product?

The best feature in my opinion is the use of software for companies to generate leads and how easily leads could be generated.

What do you dislike most about this product?

Within the side of analysis and reporting, the product has not got there yet. The workflows could be improved

What recommendations would you give to someone considering this product?

If any organisation is looking for getting professional services SAP PSA is the root of success as it will provide endless opportunities for your business to grow and succeed.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Transparent
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