What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
2
Since last award
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Catalog Management
Discounting Management
Reporting and Analytics
Workflow & Approvals
Renewal Management
Visual Configuration
Rules Engine
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Salesforce CPQ Reviews
Dain B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great product for an organization!
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
CPQ allows you to integrate directly with Salesforce opposed to utilizing a 3rd party instead.
What is your favorite aspect of this product?
It allows me to create a quote efficiently and get the correct approvals sent through very quickly.
What do you dislike most about this product?
The integration process was not a very long process.
What recommendations would you give to someone considering this product?
Be prepared for a long implementation time but the time will pay off because of the efficiency it brings to your organization.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Dani J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
this software is very unreliable.
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
it doesn’t work
What is your favorite aspect of this product?
it works at times and makes quoting quick and easy
What do you dislike most about this product?
doesn’t work. isn’t reliable
What recommendations would you give to someone considering this product?
make sure you set it up correctly
Pros
- Trustworthy
- Unique Features
- Saves Time
- Client Friendly Policies
Bhagyalakshmi L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Worth considering for CPQ Needs
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Being a salesforce supported and owned product it is getting better with every release. Most of the CPQ related requirements can be done with very minimal coding. Very good training materials available. Tech support is good.
What is your favorite aspect of this product?
We are able to handle our approvals and quoting better.
What do you dislike most about this product?
Too many config records are created for even minor requirements. Error messages are not clear and tough to resolve.
What recommendations would you give to someone considering this product?
If you are looking for a good CPQ product then this is a good choice. They are getting better every day.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service