What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Secure Access
Call Management
Centralized Management Portal
Continuous UCC
Speech Access and Personal Assistant
Analytics Reporting
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Max S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Ring is a leader for a reason
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It's ease of use, and admin abilities to quickly make changes when needed
What is your favorite aspect of this product?
that it has many flavors desktop, web, mobile all synced as one
What do you dislike most about this product?
The support can be a pain from time to time
What recommendations would you give to someone considering this product?
Just make sure it can connect to the third-party applications you are looking for so they don't have to add it to their roadmap
Pros
- Reliable
- Caring
- Respectful
- Client's Interest First
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
Bobby V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Very easy to setup and useful features
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
The ease of implementation and use is just brilliant compared to similar products. Cross-platform compatibility is also great.
What is your favorite aspect of this product?
The ease of use and availability on every device.
What do you dislike most about this product?
There is very little to dislike. A slightly lower price will definitely be nice.
What recommendations would you give to someone considering this product?
This is one of the most complete solutions available among these products.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Mike W.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jul 2022
A must have for Work-at-Home
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
Ring Central could be closely compared to a Microsoft E5 subscription plan without the high price. Once you load this app on a laptop and cell phone, the boundaries of the office disappear.
What is your favorite aspect of this product?
The best part of RingCentral is the mobility. I can do everything from my cellphone or laptop. I don't have to be tied to the office or a desk, I can work from anywhere. You can make and receive calls on your cellphone without giving away your personal phone number. You can setup distinctive ring tomes to differentiate personal calls from work calls. Custome greetings, working hours, etc - the list goes on and on.
What do you dislike most about this product?
Some users find the video interface more confusing that something like Microsoft Teams.
What recommendations would you give to someone considering this product?
Just try it - you will find that the product pays for itself quickly. If you are on a legacy phone system, giving your users the freedom of mobility while reducing costs is a major win-win.
Pros
- Reliable
- Efficient Service
- Effective Service
- Transparent
Cons
- Charges for Enhancements
- Leverages Incumbent Status
