What is Plivo?
Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly integrate voice and SMS capabilities into their applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Plivo?
Pros
- Helps Innovate
- Reliable
- Altruistic
- Over Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
MMS API
Drag and Drop User Interface
WebRTC-based Calling
Code Libraries
Cloud Integration
Integration APIs
Software Development Kit
Online Cloud Platform
Communication APIs
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Plivo Reviews
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Easy to use and continues to add features.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Pierre F.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Sep 2021
Easy and affordable solution.
Likeliness to Recommend
What differentiates Plivo from other similar products?
It was affordable and easy to emplement
What is your favorite aspect of this product?
The free trial that allowed us to use the complete feature of the product.
What do you dislike most about this product?
Nothing as it did the job and still do.
What recommendations would you give to someone considering this product?
Reliable and effective, one of the best solution available.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: C-Level
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2021
Reliable. Cost Effective. Easy to Implement!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing