
What is Plivo?
Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly integrate voice and SMS capabilities into their applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Plivo?
Pros
- Continually Improving Product
- Trustworthy
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Libraries
Integration APIs
Cloud Integration
AI Engine for CPaaS
Communication APIs
Software Development Kit
MMS API
WebRTC-based Calling
Online Cloud Platform
Drag and Drop User Interface
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Plivo Reviews
Akesh J.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2024
It's a good tool and works best if you use the API
Likeliness to Recommend
What differentiates Plivo from other similar products?
It's a good and comprehensive product.
What is your favorite aspect of this product?
Integration capabilities
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
All in one product for your communication needs.
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Saves Time
Samorina G.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
Effective Communication With Plivo
Likeliness to Recommend
What differentiates Plivo from other similar products?
With Plivo, it becomes easy for any business to modernize its communications. It also allows scaling and is cloud based meaning better and secure communications
What is your favorite aspect of this product?
I like the ability to scale with Plivo The software makes communications fast, better, and secure as it is cloud based
What do you dislike most about this product?
Plivo has been flawless simply because it has met our needs easily
What recommendations would you give to someone considering this product?
For those looking for a cloud communication software that is scalable, fast and secure, Plivo is the real deal.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Inspires Innovation
Makonda M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Business Communication Made Easy
Likeliness to Recommend
What differentiates Plivo from other similar products?
Plivo is simple, very fast, and a scalable cloud communication software
What is your favorite aspect of this product?
Using Plivo is straightforward It streamlines business communication It makes communication fast.
What do you dislike most about this product?
I have no dislikes for Plivo. It is the best I have used.
What recommendations would you give to someone considering this product?
I recommend Plivo for its effectiveness in managing communications. It is fast, effective, secure, and scalable
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Caring