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Omnilert

Omnilert

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Omnilert
7.9 /10

What is Omnilert?

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

Company Details


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Awards & Recognition

Omnilert won the following awards in the Emergency Notification category

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Omnilert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnilert.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnilert?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Scheduled Messaging

94

Self-Service Contact Information Update

93

Voice Recorded Alerts

91

Single Sign-On (SSO)

91

Multi-Language Support

90

Sequential Processing

90

Multi-Channel Mass Notification

89

Contact Information Encryption

88

Message Status Reporting

88

Location-Based Notification

88

Distribution Lists

87

Vendor Capability Ratings

Average 86

Availability and Quality of Training

91

Vendor Support

91

Product Strategy and Rate of Improvement

89

Ease of Implementation

88

Usability and Intuitiveness

86

Ease of IT Administration

86

Breadth of Features

85

Quality of Features

83

Business Value Created

81

Ease of Customization

81

Ease of Data Integration

80

Omnilert Reviews

Piusi N.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Versatile and Sustainable Alerts Management App

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

Omnilert is a magnificent tool that helps us get instant notifications in case some unexpected problems happen. The emergency communication is centralized and this helps us in reaching to people on time.

What is your favorite aspect of this product?

The platform makes it easy for companies to improve on response and this helps reach people from diverse channels. The app makes firms to reduce the response time and this keeps all stakeholders informed.

What do you dislike most about this product?

Omnilert has complex configurations and set up, and some extra time is needed to make it easy to navigate.

What recommendations would you give to someone considering this product?

I would advocate the use of Omnilert and this improves the efficiency of alerts and business notifications.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Fair

Roxana M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

A unique tool

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

What sets Omnilert apart from other notification software is its ease of use and depth of definition, allowing any user to create and send alerts in minutes without the need for advanced technical knowledge.

What is your favorite aspect of this product?

My favorite feature of Omnilert is the ability to define messages and audience; thus allowing me to send the right information to the right people in case of any emergency.

What do you dislike most about this product?

On the other hand, what I don't like about Omnilert is that when the demand is high, the site can sometimes get a little crowded and this can affect the speed of message delivery.

What recommendations would you give to someone considering this product?

In summary, I can recommend Omnilert to any organization looking for a reliable and easy-to-use emergency response solution. With its multiple communication channels, message recognition and ease of use, Omnilert has become a useful tool in my daily life. Thank you for providing such a useful and useful service!

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Robert Q.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Transforming the way we communicate

Likeliness to Recommend

10 /10

What differentiates Omnilert from other similar products?

An additional feature that makes it unique is its customizability, allowing users to adapt the platform to their specific needs.

What is your favorite aspect of this product?

What I like most about Omnilert is its ease of use. The clean, modern interface makes it quick and easy to send messages to all staff, no matter the location or device you're using. Additionally, the ability to schedule messages and automate responses makes communication more efficient and effective.

What do you dislike most about this product?

However, there is something I would like to see improved in Omnilert, and that is the integration with some lesser-known social networks. Although most major platforms are covered, it would be useful to be able to send messages over more specialized or local networks.

What recommendations would you give to someone considering this product?

I would recommend Omnilert to any company looking to improve their internal communication. With its wide range of features and ease of use, Omnilert is a must-have tool for any team that wants to stay connected and informed at all times.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service
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