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Omnilert

Omnilert

8.2 /10
Category
Omnilert
8.2 /10

What is Omnilert?

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

Company Details


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Awards & Recognition

Omnilert won the following awards in the Emergency Notification category

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Omnilert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnilert.

92 Likeliness to Recommend

97 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnilert?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 90

Single Sign-On (SSO)

94

Scheduled Messaging

93

Self-Service Contact Information Update

93

Location-Based Notification

91

Contact Information Encryption

91

Multi-Channel Mass Notification

90

Voice Recorded Alerts

90

Message Status Reporting

90

Distribution Lists

89

Weather Alert

89

Conference Call Support

88

Vendor Capability Ratings

Average 87

Vendor Support

92

Product Strategy and Rate of Improvement

90

Ease of Implementation

90

Availability and Quality of Training

90

Usability and Intuitiveness

88

Ease of IT Administration

87

Breadth of Features

86

Quality of Features

84

Ease of Customization

82

Business Value Created

82

Ease of Data Integration

81

Omnilert Reviews

Roxana M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

A unique tool

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

What sets Omnilert apart from other notification software is its ease of use and depth of definition, allowing any user to create and send alerts in minutes without the need for advanced technical knowledge.

What is your favorite aspect of this product?

My favorite feature of Omnilert is the ability to define messages and audience; thus allowing me to send the right information to the right people in case of any emergency.

What do you dislike most about this product?

On the other hand, what I don't like about Omnilert is that when the demand is high, the site can sometimes get a little crowded and this can affect the speed of message delivery.

What recommendations would you give to someone considering this product?

In summary, I can recommend Omnilert to any organization looking for a reliable and easy-to-use emergency response solution. With its multiple communication channels, message recognition and ease of use, Omnilert has become a useful tool in my daily life. Thank you for providing such a useful and useful service!

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Robert Q.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Transforming the way we communicate

Likeliness to Recommend

10 /10

What differentiates Omnilert from other similar products?

An additional feature that makes it unique is its customizability, allowing users to adapt the platform to their specific needs.

What is your favorite aspect of this product?

What I like most about Omnilert is its ease of use. The clean, modern interface makes it quick and easy to send messages to all staff, no matter the location or device you're using. Additionally, the ability to schedule messages and automate responses makes communication more efficient and effective.

What do you dislike most about this product?

However, there is something I would like to see improved in Omnilert, and that is the integration with some lesser-known social networks. Although most major platforms are covered, it would be useful to be able to send messages over more specialized or local networks.

What recommendations would you give to someone considering this product?

I would recommend Omnilert to any company looking to improve their internal communication. With its wide range of features and ease of use, Omnilert is a must-have tool for any team that wants to stay connected and informed at all times.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Piyush S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Allows specific emergency communications

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

It has an easy-to-use interface, it also has the ability to customize workflows for different crisis scenarios and its integration with multiple communication channels. These features make the software stand out from similar programs by offering a highly customizable and accessible experience for users.

What is your favorite aspect of this product?

I like it for its ease of use, its customization capacity and its integration with multiple communication channels. By using Crises Control in our organization, we have managed to effectively address business issues related to crisis management and emergency communication as it focuses on ensuring business continuity in crisis situations, minimizing response time and maximizing team coordination.

What do you dislike most about this product?

Lack of integration with certain specific systems may be a limitation to full implementation

What recommendations would you give to someone considering this product?

I recommend this tool because it is suitable for unexpected crisis situations, emergency drills and urgent communications. By using Crises Control, we have experienced positive impacts on our organization, such as an improvement in the speed of response to crisis situations, greater coordination between teams, and more effective communication in general.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

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