What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Transaction Request Performance
Error Reporting
Application Request Tracing
Application Metric Reporting
Cloud/On-Prem/Hybrid Deployment
Application Discovery
Code Performance Monitoring
Server Monitoring
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Logging
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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New Relic Reviews
Joel m.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Encouraging Performance Tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic has the right performance measuring extension, which is a functional procedure for safe development
What is your favorite aspect of this product?
New Relic is dynamic in setting the right functionality with the right security structures
What do you dislike most about this product?
New Relic has the appropriate features and they are all sustainable to make business growth
What recommendations would you give to someone considering this product?
New Relic has managed to deliver performance measuring system for enterpises
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Timo G.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Newrelic is expensive, better alternatives exist
Likeliness to Recommend
What differentiates New Relic from other similar products?
It is kind of the industry standard and its easy to adopt
What is your favorite aspect of this product?
Its easy to start and integrate with easily available docker images
What do you dislike most about this product?
The pricing
What recommendations would you give to someone considering this product?
Look at the other cheaper alternatives
Pros
- Caring
- Saves Time
- Client Friendly Policies
- Acts with Integrity
Mohd M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A Comprehensive Review of New Relic's Monitoring
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic stands out from other similar products by offering a comprehensive suite of performance monitoring and analytics tools tailored to modern digital businesses' needs. This includes a suite of application performance monitoring, server monitoring, website monitoring, availability monitoring tools, and detailed dashboards and analytics to give a comprehensive view of your digital operations. Additionally, New Relic provides advanced features such as distributed tracing, log analytics, and anomaly detection that are not commonly found in other products. Finally, New Relic provides an industry-leading customer support experience
What is your favorite aspect of this product?
My favorite aspect of New Relic is its comprehensive set of tools that allow me to monitor and analyze the performance of all my applications in one unified platform. It's extremely helpful in identifying areas of improvement and bottlenecks in my applications, and it makes it easy to track and respond to any issues that arise.
What do you dislike most about this product?
One of the biggest drawbacks to using New Relic is that it can be a bit pricey. The pricing structure can be complicated, and it can be difficult to determine which plan is the best fit for your specific needs. Additionally, New Relic can be overwhelming for users who are not tech-savvy, as it can be challenging to navigate and understand the reports and data that are presented.
What recommendations would you give to someone considering this product?
1. Research New Relic’s features and pricing to ensure that it meets your company's needs. 2. Make sure to evaluate the ease of integration with your existing systems. 3. Talk to New Relic's customer support team to get an in-depth understanding of how the product works. 4. Think about how your usage of New Relic will change over time, and plan for scalability accordingly. 5. Consider using New Relic’s trial period to test out its features and performance before committing to a long-term contract. 6. Leverage New Relic's extensive training resources to ensure that your team is properly trained on the product.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
