What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Transaction Request Performance
Error Reporting
Application Request Tracing
Application Metric Reporting
Cloud/On-Prem/Hybrid Deployment
Application Discovery
Code Performance Monitoring
Server Monitoring
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Logging
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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New Relic Reviews
Kartik ..
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
In the Observability Domain New Relic is the best
Likeliness to Recommend
What differentiates New Relic from other similar products?
Its ability to Perform Application Monitoring way better than any other observability tool. And its Sources and Decisions Parameter
What is your favorite aspect of this product?
The synthetics and the NRQL's
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Its a great observability tool
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Atul K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Nov 2023
Best monitoring tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic provides full-stack observability, allowing organizations to monitor and gain insights into the entire technology stack, including applications, infrastructure, and user experiences. This holistic approach can help in identifying and resolving issues across the entire environment. this is one of the best feature that we can use to monitor our infrastructure.
What is your favorite aspect of this product?
New Relic leverages artificial intelligence (AI) and machine learning (ML) to analyze large datasets and provide actionable insights. This includes features like anomaly detection, root cause analysis, and predictive analytics. this is my favorite tool that i am using.
What do you dislike most about this product?
the documentation of this is not as good as we are expecting.
What recommendations would you give to someone considering this product?
If you are looking for a complete monitoring tool for your infrastructure, this is the tool that will end your search.
Pros
- Efficient Service
- Caring
- Respectful
- Acts with Integrity
pavani k.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great observability tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
easy to use with great user interface and it has all in one tool for observability features.
What is your favorite aspect of this product?
User friendly, comprehensive monitoring.
What do you dislike most about this product?
Pricing and user license model every year it's changing and more expensive.
What recommendations would you give to someone considering this product?
All in one tool for alerting and dashboarding and API browser, infrastructure and best in industry
Pros
- Reliable
- Inspires Innovation
- Respectful
- Acts with Integrity