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Microsoft SharePoint Logo Award Winner Product Badge
Microsoft SharePoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft SharePoint

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft SharePoint
8.8 /10

What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Feature Ratings

Average 83

Document Sharing

86

Document Hosting

86

Security and Access Control

84

Access Tracking

84

Editor Functions

83

Searchability

83

Version Control

83

Indexing and Classification

81

Metrics and Reporting

81

Virtual Data Room

81

Workflow

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

83

Ease of IT Administration

82

Breadth of Features

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Microsoft SharePoint Reviews

Jennifer N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Love Sharepoint; Microsoft Support Team unhelpful

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

Product and security features of Microsoft Sharepoint are top notch. We migrated our data to Sharepoint from Egnyte and collectively agreed that Sharepoint was much easier and better to use.

What is your favorite aspect of this product?

Being able to set access permissions

What do you dislike most about this product?

Microsoft support is notoriously unhelpful and it can take ages to get problems resolved.

What recommendations would you give to someone considering this product?

Sharepoint has come a long way in recent years. It's worth migrating to.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor's Interest First
  • Less Effective Service
  • Wastes Time

Eleanora M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for secure file storage and sharing.

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

It facilitates the sharing of various files and project reports, as well as team communication; moreover, SharePoint is included in the Office 365 bundle, making work easier. It is easy to exchange and manage information or documents to satisfy corporate requirements since it is cloud-based, and it enables collaborative cooperation to share the burden across individuals. It promotes the attainment of sensible work objectives, as well as simpler meeting of deadlines and speedier work because no complexities are necessary.

What is your favorite aspect of this product?

For years, I've been using Sharepoint to share files and papers with coworkers and acquaintances; anyone with access may download and upload the files. It is a widely used collaboration platform for meeting corporate needs such as document management, storage, organizing, and information sharing. We can access any folder and file immediately over the cloud, which makes cooperation simpler and scenarios more feasible, making it a superior platform.

What do you dislike most about this product?

Sometimes they are very difficult to maintain and require a high degree of customization to meet your specific needs. If the folders in your document library grow too large, you can't move them all to another document library, and you'll have to manually move them in small chunks. I'm sure 3rd party tools can solve this problem, but I would like a more integrated system. Moving files between websites would be great.

What recommendations would you give to someone considering this product?

It comes highly recommended by me as a simple and secure application for collaborative document management and task sharing in order to satisfy corporate needs. SharePoint has evolved significantly over the last three years or so; it assisted us with remote work during the pandemic and is now our primary document management system; it is linked into our O365 environment; it is quick; and new capabilities are constantly being introduced.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Tim L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Gets the job done.

Likeliness to Recommend

6 /10

What differentiates Microsoft SharePoint from other similar products?

Granular access control

What is your favorite aspect of this product?

Internal use is very effective.

What do you dislike most about this product?

Use with external contacts and for public processes is difficult to manage.

What recommendations would you give to someone considering this product?

Easy if you're not planning to use at scale. If using at scale, plan ahead and have an experienced IT person to get it setup to your needs.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Leverages Incumbent Status
  • Vendor's Interest First
  • Slower Product Innovation

Most Popular Microsoft SharePoint Comparisons

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