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What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details


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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

6% Negative
0% Neutral
94% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 80

Remote NOC, SOC, Helpdesk Integration

88

Network Management

84

Support for IoT Devices

83

Discovery

83

Remote Control

83

Real User Monitoring

83

Endpoint Backup

81

Patch Management

77

Mobile Device Management

74

Process Automation

74

Anti Malware Signature Detection

74

Vendor Capability Ratings

Average 78

Business Value Created

84

Quality of Features

83

Ease of Implementation

81

Ease of Customization

80

Ease of Data Integration

79

Ease of IT Administration

79

Breadth of Features

77

Usability and Intuitiveness

76

Vendor Support

76

Product Strategy and Rate of Improvement

70

Availability and Quality of Training

70

ManageEngine Site24x7 Reviews

Gurumallesh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Reliable performance monitoring with minor gaps

Likeliness to Recommend

10 /10

What differentiates ManageEngine Site24x7 from other similar products?

Unified Platform: Provides monitoring for websites, applications, servers, cloud services, networks, and real user experience—all within a single platform. Custom Dashboards: Intuitive dashboards tailored to provide a clear overview of performance metrics Pay-As-You-Go: Pricing model ensures that businesses only pay for the features they need. Anomaly Detection: Proactively detects unusual activity or performance degradation Real User Monitoring (RUM): Tracks real-time user experiences across geographic regions.

What is your favorite aspect of this product?

My favorite aspect of ManageEngine Site24x7 is its all-in-one monitoring capability, which brings together website, application, server, network, and cloud monitoring into a single, user-friendly platform. This comprehensive approach eliminates the need for multiple tools, streamlining operations and providing a centralized view of system performance. Additionally, the platform's affordability and extensive integration options make it accessible and adaptable to businesses of all sizes.

What do you dislike most about this product?

I dislike most about ManageEngine Site24x7 is its limited advanced analytics and customization options. While it offers robust monitoring features, the reporting and dashboards could be more flexible and detailed to meet the needs of power users

What recommendations would you give to someone considering this product?

Evaluate Your Needs: Determine your monitoring requirements (websites, applications, cloud, network) to ensure the product aligns with your priorities Leverage Integrations: Make full use of the platform's integration capabilities with third-party tools like Slack, PagerDuty, and cloud platforms like AWS and Azure Plan for Scalability: Consider how the platform can scale with your business growth, ensuring it can handle increased workloads or additional resources in the future.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

Shivam P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great product, cost effective easy to implement

Likeliness to Recommend

10 /10

What differentiates ManageEngine Site24x7 from other similar products?

Implementation and cost.

What is your favorite aspect of this product?

The design and functionality of the product is amazing.

What do you dislike most about this product?

Nothing i can point out

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Caring

Milan P.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Difficult to access some feature

Likeliness to Recommend

8 /10

What differentiates ManageEngine Site24x7 from other similar products?

Combines website, server, network, and application monitoring into a single solution.

What is your favorite aspect of this product?

Strong monitoring for various cloud services and infrastructure.

What do you dislike most about this product?

Some users find that customer support responses can be slower or less effective than desired.

What recommendations would you give to someone considering this product?

User Training and Onboarding

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular ManageEngine Site24x7 Comparisons

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