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ManageEngine Site24x7 Logo
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ManageEngine Site24x7

Composite Score
7.8 /10
CX Score
8.2 /10
ManageEngine Site24x7
7.8 /10

What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details


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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

0% Negative
3% Neutral
97% Positive

Pros

  • Efficient Service
  • Effective Service
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 79

Synthetic Monitoring (RUM)

88

Cloud/On-Prem/Hybrid Deployment

87

Application Discovery

86

Transaction Request Performance

84

Enterprise Cloud Platform Support

84

Dependency Tracking

83

Application Logging

83

Code Performance Monitoring

82

Application Metric Reporting

82

Error Reporting

81

Server Monitoring

79

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

85

Quality of Features

84

Vendor Support

81

Business Value Created

81

Ease of Implementation

79

Usability and Intuitiveness

79

Breadth of Features

78

Ease of Data Integration

76

Ease of IT Administration

75

Ease of Customization

74

Availability and Quality of Training

74

ManageEngine Site24x7 Reviews

Gurumallesh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Reliable performance monitoring with minor gaps

Likeliness to Recommend

10 /10

What differentiates ManageEngine Site24x7 from other similar products?

Unified Platform: Provides monitoring for websites, applications, servers, cloud services, networks, and real user experience—all within a single platform. Custom Dashboards: Intuitive dashboards tailored to provide a clear overview of performance metrics Pay-As-You-Go: Pricing model ensures that businesses only pay for the features they need. Anomaly Detection: Proactively detects unusual activity or performance degradation Real User Monitoring (RUM): Tracks real-time user experiences across geographic regions.

What is your favorite aspect of this product?

My favorite aspect of ManageEngine Site24x7 is its all-in-one monitoring capability, which brings together website, application, server, network, and cloud monitoring into a single, user-friendly platform. This comprehensive approach eliminates the need for multiple tools, streamlining operations and providing a centralized view of system performance. Additionally, the platform's affordability and extensive integration options make it accessible and adaptable to businesses of all sizes.

What do you dislike most about this product?

I dislike most about ManageEngine Site24x7 is its limited advanced analytics and customization options. While it offers robust monitoring features, the reporting and dashboards could be more flexible and detailed to meet the needs of power users

What recommendations would you give to someone considering this product?

Evaluate Your Needs: Determine your monitoring requirements (websites, applications, cloud, network) to ensure the product aligns with your priorities Leverage Integrations: Make full use of the platform's integration capabilities with third-party tools like Slack, PagerDuty, and cloud platforms like AWS and Azure Plan for Scalability: Consider how the platform can scale with your business growth, ensuring it can handle increased workloads or additional resources in the future.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

Simeone C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Comprehensive monitoring tool

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

Compared to other leading monitoring solutions, Site24x7 is known for offering a competitive pricing structure with flexible plans that cater to businesses of all sizes.

What is your favorite aspect of this product?

all-in-one monitoring capability that covers infrastructure, network, cloud, and application performance in a single platform.

What do you dislike most about this product?

limited customization options for dashboards and reports.

What recommendations would you give to someone considering this product?

Site24x7 offers a comprehensive suite of monitoring tools, including infrastructure, network, application performance, real user monitoring (RUM), and synthetic checks. Take advantage of these integrated features to gain full visibility across your IT landscape, which can help you identify and resolve issues faster.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zimmerman Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent and full of features

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

With 24x7 it is possible to obtain a wide range of automations and monitoring, with a very lightweight agent it was possible to monitor the status of our client applications in real time.

What is your favorite aspect of this product?

The wide availability of resources and the very intuitive web interface, in addition to the possibility of management via App

What do you dislike most about this product?

Allow sending notifications via Whatsapp or teams.

What recommendations would you give to someone considering this product?

Without a doubt, it is the best tool on the market for monitoring and automation. Very complete, with diverse resources and integration with third-party tools.

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Altruistic
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