What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
89 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Reliable
- Security Protects
- Enables Productivity
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security
Electronic Signatures
Drag and Drop Design
Mobility
Workflow Automation
Version Management
Data Analysis and Survey Function
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
JotForm Reviews
Krystin E.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Easy to use & customize - can be pricey
Likeliness to Recommend
What differentiates JotForm from other similar products?
minimal caps, upload data storage
What is your favorite aspect of this product?
not as many limitations in terms of # of responses and data storage
What do you dislike most about this product?
cost - was using for a non-profit, so cost is paramount. Would love to see a program for reduced pricing (or free) for 501c3
What recommendations would you give to someone considering this product?
Really evaluate how often you need to send surveys to see if JF is cost-effective
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
Ruben Aaron C.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Initial Implementation
Submitted Aug 2023
JotForm is the ultimate form builder
Likeliness to Recommend
What differentiates JotForm from other similar products?
Highly customizable.
What is your favorite aspect of this product?
Electronic signature.
What do you dislike most about this product?
Some capabilities are not available even in a paid plan.
What recommendations would you give to someone considering this product?
Use it when you need PDF integration or high customization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kaitlyn L.
- Role: Human Resources
- Industry: Gaming and Hospitality
- Involvement: Initial Implementation
Submitted Aug 2023
Seamless solution to paperless!
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform enables our company to go completely paperless with our employment application. Jotform will electronically store applications for as long as necessary and allows users to share completed applications among management.
What is your favorite aspect of this product?
It is very easy to use and share among management.
What do you dislike most about this product?
The cost is a bit pricey.
What recommendations would you give to someone considering this product?
I would recommend Jotform to any HR professional who is interested in a paperless application process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity