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What is IBM Security QRadar SOAR?
IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform (Formerly IBM Resilient SOAR) is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Security QRadar SOAR?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Capable of Use Case Development
Team Collaboration
Orchestrate & Automate
Case Management
Integration Capabilities
Feedback Loop
Playbooks/Runbooks and Workflow Builder
Collective Analytics Layer
Dashboards
Management and Sharing of Intelligence
Document & Artifact Storage
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Implementation
IBM Security QRadar SOAR Reviews
Jawahar A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Nov 2024
Streamlining Operations of the Security Response
Likeliness to Recommend
What differentiates IBM Security QRadar SOAR from other similar products?
With dynamic playbook creation and customization, IBM Resilient SOAR shines. The orchestration engine on the platform naturally works with existing security infrastructure. The intelligent automation decreases response times significantly. The predefined threat intelligence integration, incident lifecycle visibility, and an integrated case management system enrich incident data automatically and provide complete incident visibility.
What is your favorite aspect of this product?
Robust reporting capabilities ensure security metrics keep track and ROI can be shown.
What do you dislike most about this product?
The platform could be missing some prebuilt integrations with the newer security tools. Improved and interactive search functionality across historical incidents.
What recommendations would you give to someone considering this product?
Our response times have gone down by 60% thanks to the automated workflows, and we've ensured consistent handling of security incidents due to standardized procedures.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy software to use, great automation
Likeliness to Recommend
Pros
- Over Delivered
- Enables Productivity
- Unique Features
- Efficient Service
Tridev S.
- Role: Consultant
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2026
Powerful and Reliable SOAR SIEM Platform.
Likeliness to Recommend
What differentiates IBM Security QRadar SOAR from other similar products?
IBM Security QRadar SOAR stands out from other SOAR platforms because of a combination of automation depth, usability, ecosystem, and compliance capabilities. Here are the key differentiators explained clearly:
What is your favorite aspect of this product?
My favorite aspect of IBM Security QRadar SOAR is its dynamic playbook automation. Unlike traditional static workflows, the playbooks can adapt in real time based on incident data, which makes investigations faster and much more efficient. It reduces manual effort, minimizes errors, and allows analysts to focus on critical decision-making instead of repetitive tasks.
What do you dislike most about this product?
very powerful, but not always beginner-friendly—especially during setup and customization.
What recommendations would you give to someone considering this product?
Start with clear use cases, invest in training, focus on integrations, and scale gradually—QRadar SOAR delivers the most value when it’s properly planned, tuned, and continuously optimized.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing