What is IBM Product Master?
IBM Product Master (formerly IBM InfoSphere Master Data Management Collaborative Edition) provides product information management (PIM) and collaborative master data management (MDM) capabilities. It creates an accurate and up-to-date repository of product and service information that can be used throughout organizations for strategic business initiatives. Product Master aggregates information from any upstream system, enforces business processes to ensure data accuracy and consistency, and synchronizes trusted information with downstream systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
2
Since last award
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+65 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Product Master?
Pros
- Trustworthy
- Respectful
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
- Vendor Friendly Policies
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Master Record Management
Data Syndication
Integration
Workflow and Approval Management
Digital Asset Management
Product Categorization & Relationships
Role-Based Access Management
Product Data Analytics
Advanced Search and Filtering
Data Export
Omni-Channel Information Delivery
Vendor Capability Ratings
Quality of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of Customization
IBM Product Master Reviews
Julia P.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2022
Complicated set up, but worth the effort
Likeliness to Recommend
What differentiates IBM Product Master from other similar products?
IBM Product Master offers a very simple interface but offers the widest amount of choice when it comes to features
What is your favorite aspect of this product?
IBM offer fast and efficient customer support, it has a really intuitive easy of use once set up - the cost is also very reasonable in relation to the caliber of services offered
What do you dislike most about this product?
The set up, to get this software running and streamlined it requires a lot of hours
What recommendations would you give to someone considering this product?
We have not been able to find a better fit for our business, it's complicated to set up, but again, easy to use and there is nothing similar to it - highly recommend for anyone looking to scale their operations
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Reliable
Cons
- Less Effective Service
Santiago P.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2022
Very intuitive UI
Likeliness to Recommend
What differentiates IBM Product Master from other similar products?
Ease of use
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
didn't really dislike anything about the product
What recommendations would you give to someone considering this product?
Very cost effective solution!
Pros
- Performance Enhancing
- Efficient Service
- Caring
- Saves Time
Paul K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Features and Advanced technologies pack a punch!
Likeliness to Recommend
What differentiates IBM Product Master from other similar products?
The people behind the product.
What is your favorite aspect of this product?
Ease of usability.
What do you dislike most about this product?
My employees are more productive.
What recommendations would you give to someone considering this product?
It will increase your work productivity! Buying this product is a no brainer!
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Inspires Innovation