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What is IBM Maximo?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


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Awards & Recognition

IBM Maximo won the following awards in the IT Service Management - Enterprise category

IBM Maximo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo.

84 Likeliness to Recommend

2
Since last award

100 Plan to Renew

70 Satisfaction of Cost Relative to Value

10
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 80

Technician Administration

81

Service Catalog

81

Integrated Knowledge Management

81

Multi Device Capability

80

Multi-Site Functionality

80

Reporting

80

End User Support Solutions

80

Business Application Integration

80

Systems Management Integration

79

Integration With IT Tools

79

End User Self Serve

77

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

80

Ease of Data Integration

79

Quality of Features

78

Product Strategy and Rate of Improvement

78

Business Value Created

76

Availability and Quality of Training

76

Ease of Customization

75

Breadth of Features

74

Vendor Support

70

IBM Maximo Reviews

Aman M.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates IBM Maximo from other similar products?

IBM Maximo stands out because it's really good at managing all kinds of assets, from equipment to facilities. It's flexible, so it works for small businesses and big companies alike, and you can customize it to fit your specific needs. One cool thing is it can predict when equipment might break down, so you can fix it before it causes problems. Plus, it connects easily with other systems you might use, like your accounting or customer service software. And if you need help, IBM offers great support and services to make sure you get the most out of Maximo.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface. It's easy to navigate and understand, making it accessible for users of all levels of technical expertise.

What do you dislike most about this product?

The aspect I find least favorable about this product is its limited customization options.

What recommendations would you give to someone considering this product?

If you're thinking about using this product, my recommendation would be to start with a thorough evaluation of your specific needs and requirements. Then, take advantage of any trial versions or demos available to get a feel for how the product works and whether it meets your needs. Additionally, consider reaching out to other users or seeking reviews online to gather more insights into the product's strengths and weaknesses. Lastly, ensure that you have a plan in place for training and support to help your team get the most out of the product once it's implemented.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation

Wasay Khan N.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

User friendly and efficient asset management.

Likeliness to Recommend

9 /10

What differentiates IBM Maximo from other similar products?

Cost effective and user friendly tool.

What is your favorite aspect of this product?

Quick and easy.

What do you dislike most about this product?

Refresh rate.

What recommendations would you give to someone considering this product?

DO consider positively.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Obaid U.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Robust functionality, and user-friendly interface,

Likeliness to Recommend

8 /10

What differentiates IBM Maximo from other similar products?

All-inclusive Asset Administration IBM With regard to managing the whole asset lifetime, including planning, acquiring, deploying, monitoring usage, and maintaining, Maximo provides a wide range of functionalities. Its all-encompassing strategy distinguishes it when managing intricate asset situations. Combination and Expandability & Maximo is renowned for having robust integration skills that enable smooth interactions with other business systems, Internet of Things gadgets, and outside apps. Because of its tremendous scalability, it may be applied to a wide range of sectors and sizes of companies. Analytics and AI IBM has combined,

What is your favorite aspect of this product?

IBM Maximo's comprehensive and scalable approach to business asset management is one notable feature that consumers frequently find appealing. One of the platform's key advantages is that it can manage the whole asset lifespan, from planning and acquisition to upkeep and analytics. Users like the industry-specific solutions, AI-driven insights, and strong integration capabilities that support effective and customized asset management procedures. Because of its flexibility and comprehensive approach, it is often preferred by enterprises with a wide range of asset management requirements from different sectors.& IBM makes continuous investments

What do you dislike most about this product?

Complicated Implementation: According to certain users, IBM Maximo's initial setup and implementation might be complicated. It might take a lot of time and experience to set the wide variety of features and customization options to meet the demands of a particular company. Cost: &The license fees, implementation costs, and continuous maintenance charges that come with enterprise-level software, such as IBM Maximo, are frequently rather high. Smaller companies with tighter resources could be concerned about this expense element.Learning Curve: Owing to its wide range of features, users may have a learning curve,

Pros

  • Continually Improving Product
  • Saves Time
  • Respectful
  • Fair

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