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Gravity Forms Logo
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Rocketgenius , Inc.

Gravity Forms

Composite Score
7.3 /10
CX Score
7.2 /10
Category
Gravity Forms
7.3 /10

What is Gravity Forms?

Millions of WordPress sites rely on Gravity Forms to collect their most critical information. With our easy-to-use, visual form builder, you can create and launch all kinds of forms on your WordPress website. You can build anything such as advanced contact forms, newsletters, user registration forms, surveys, quizzes, checkout forms, and more in a matter of minutes.

Company Details


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Awards & Recognition

Gravity Forms won the following awards in the Online Forms category

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Gravity Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gravity Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gravity Forms?

0% Negative
13% Neutral
87% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 84

Drag and Drop Design

91

Mobility

88

APIs and Integration

88

Field Configuration and Customization

87

Data Analysis and Survey Function

85

Security

83

Workflow Automation

81

Electronic Signatures

79

Version Management

67

State Transformation

65

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Breadth of Features

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Customization

85

Vendor Support

83

Ease of IT Administration

82

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

77

Gravity Forms Reviews

Brent J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Extremely reliable and easy to use.

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

A great selection of add-ons, and easily accessible entries.

What is your favorite aspect of this product?

I really love how the entries are stored directly in the CMS. This makes it easy to retrieve entries if the email does not deliver for whatever reason.

What do you dislike most about this product?

I wish it was just a little easier to customize, however most of the ready classes help with this.

What recommendations would you give to someone considering this product?

I would recommend a higher-tier purchase due to the add-ons included. They make 3rd party integrations seamless.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jeff M.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Flexible product that meets many needs.

Likeliness to Recommend

7 /10

What differentiates Gravity Forms from other similar products?

Easily integrates with a variety of services.

What is your favorite aspect of this product?

Flexibility of the toolset.

What do you dislike most about this product?

Version 2.5 introduced some issues that had never been seen before.

What recommendations would you give to someone considering this product?

Quality tool that can will solve a variety of problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
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