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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Serene C.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Awesome product!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The advanced metrics it provides, which can be described as industry standard. Also, despite its robust functionality, it breeds on a easy to use interface.

What is your favorite aspect of this product?

I love the functionality, the metrics dashboard which provides me a full glance of my analytics in motion.

What do you dislike most about this product?

I don't have any dislike. So far, so good I've been getting the best services out of it.

What recommendations would you give to someone considering this product?

Take courses on how to navigate this product, and then dedicate the knowledge gotten into utilizing the product and you will get better at it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Samuel F.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

It's easy and user friendly for all analytics

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It's free and user friendly and save

What is your favorite aspect of this product?

Analytics Report

What do you dislike most about this product?

I don't dislike this product

What recommendations would you give to someone considering this product?

It's easy to use and user friendly

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Abel B.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Flexible product, Efficient and user friendly

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Data visualization, Data representation, Efficiency, Flexible and used friendly

What is your favorite aspect of this product?

Data visualization and representation

What do you dislike most about this product?

Complex interface

What recommendations would you give to someone considering this product?

It's a good product, kindly purchase it and use it to know more about your bussiness

Pros

  • Unique Features
  • Client's Interest First
  • Transparent
  • Reliable

Cons

  • Inhibits Innovation
  • Charges for Enhancements
  • Leverages Incumbent Status

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