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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

KUNAL K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Strong and secure platform for data analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It provides best features to check user behaviour of our product and using this tool is easy and simple as we don't require to much configuration to use this product.

What is your favorite aspect of this product?

Our favourite aspect of this software is its functionality as they provide real time data and monitor user behaviour and provide overall report that help us to analyse our product and make better according to user needs.

What do you dislike most about this product?

It is best and amazing software no dislike yet

What recommendations would you give to someone considering this product?

It provides all the reports and data and using this software is simple and you can multiple things of this software to make product better and analys all the reports and data more easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhumuza U.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy one to use to get website insightis

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

No cost is required to use the Google analytics platform to check the website data unlike other tools where you must by all ways pay to use them, and supports all website formats, whether Wordpress or custom website with the straightforward integration of the solution

What is your favorite aspect of this product?

It does not cost anything to use nor requring any maintenance cost, stable and scalable to work regardless of how big the website is, and comes with clear steb by step guides on how to optimise the reporting and, is very have professional looking dashboards

What do you dislike most about this product?

It is good and have no technical issues currently with the software, but one must have enough skills to read and understand the data from the GA

What recommendations would you give to someone considering this product?

I would recommend the solution

Pros

  • Client Friendly Policies
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

Rishabh S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Wonderful Product Highly suggested

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Unique features and realistic approach

What is your favorite aspect of this product?

Accurate data with facts and figures

What do you dislike most about this product?

Not really but interface could be improved for new users

What recommendations would you give to someone considering this product?

If you want to compete in the market and try to have realistic approach to improve the conversion rate than you can go and it also helps to keep up with recent trends and patterns as welll

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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