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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Blessing A.

  • Role: Student Academic
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

A visionary product with very amiable features.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Deep Integration with Google Products like Google Ads, Google Search Console, Google Tag Manager, and BigQuery (for advanced data analysis).

What is your favorite aspect of this product?

Everything is my favorite, especially easy use and customer onboarding process.

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

Better enjoyed with other google products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

KENNETH A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

My Honest Review on Google Analytics

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Its simplicity in data visualization and report, its well vast and contains all that's is required for everyday use

What is your favorite aspect of this product?

Its data visualization and representation

What do you dislike most about this product?

Nothing really for none. I am quite satisfied with the services

What recommendations would you give to someone considering this product?

Have fun and enjoy the product to its fullest

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Gabriela L.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

The Gold standard for web analytics

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics stands out for providing real-time tracking with high reliability.

What is your favorite aspect of this product?

I like the real-time insights we get from it, as they help us make better decisions for our strategies.

What do you dislike most about this product?

Limited options for customer service.

What recommendations would you give to someone considering this product?

If you have decided to use Google Analytics for your web works, then I recommend keeping your tracking codes updated.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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