Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

Filter By

Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

85

Audience Segmentation

85

Audience Demographics

85

Paid Search Integration

84

Search Engine Optimization

84

Device and Browser Analytics

84

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

82

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 82

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

81

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Anna T.

  • Role: Public Sector
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A very useful tool for analytics.

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

One of the things I like about Google Analytics is its ability to track and measure website traffic and user behavior. This tool provides a variety of data and metrics, including pageviews, sessions, user demographics, and conversion rates, which can help businesses understand how their website is being used and how it is working.

What is your favorite aspect of this product?

Google Analytics is a powerful tool essential for any digital marketer. It provides a wealth of data and information that can be used to improve website performance, track user behavior, and measure the success of marketing campaigns. The platform is user-friendly, easy to navigate, and offers many features, such as conversion tracking, custom reports, and goal settings.

What do you dislike most about this product?

This can be overwhelming for beginners due to the amount of data and information available. It can take some time to learn how to navigate the platform and understand all the different metrics and reports. Additionally, some users may find the platform too complex for their needs, or they may need more advanced features not available in the basic version of the tool.

What recommendations would you give to someone considering this product?

Google Analytics helps me collect all the valuable information from my website and apps in one setup, very easy to access and a user-friendly interface makes it easier to use. I can define and understand my audience and their demographics well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

Atul K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

quick search and result quick.

What is your favorite aspect of this product?

Output of the Result display

What do you dislike most about this product?

none of the part

What recommendations would you give to someone considering this product?

No need to improvent as of now

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ali K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

The best analytics tool.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Its most important privilege is that it is completely free and has a giant like Google behind it.

What is your favorite aspect of this product?

Thanks to its easy use, it is possible to start receiving analytical data from web or application projects immediately.

What do you dislike most about this product?

It has an effect that partially slows down the opening speed of the website.

What recommendations would you give to someone considering this product?

If you are going to do SEO work, Google Analytics is one of the free services you should definitely try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Google Analytics Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171