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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

85

Audience Segmentation

85

Audience Demographics

85

Paid Search Integration

84

Search Engine Optimization

84

Device and Browser Analytics

84

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

82

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 82

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

81

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Paras S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Very intuitive Interface

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

My favorite aspect of this product is that I like its ability to provide granular insights due to advanced segments and user behavior tracking. Customizable dashboards are very handy and real time data goes a long way in helping measure KPIs and adjust strategies as needed. Also the integration with Google Ads and ecommerce is definitely a plus for marketing optimization and ROI measurement.

What do you dislike most about this product?

One of the biggest disadvantage of Google Analytics is that its not the most user friendly tool, especially for someone entirely new to data analytics. Just learning the way around all of the features GA offers can be bit daunting and some of the more advanced capabilities' are little more technically advanced and complex than the average bear might need. There are also some limitations using GA free such as data sampling on larger data sets which will skew results.

What recommendations would you give to someone considering this product?

For an organization to implement Google Analytics, I think the free version is good starting point for understanding the core features first and then gradually exploring deeper tools as the need calls for it. The high documentation, tutorials and community forums are invaluable resources in easing the learning process. If the business require an in depth data sets, we may prefer Google Analytics 360 since it offers advanced capabilities to help in more accurate data findings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Suman R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Excellent Tool to Analyze Website Performance

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics provides deep statistic data, through which we can make customize reports as per specific requirements.

What is your favorite aspect of this product?

Live Report

What do you dislike most about this product?

Everything is good

What recommendations would you give to someone considering this product?

Everyone should use Google analytics for analyzing website performance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

"GoogleNo1Analytics"

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Lots of feature in Google Analytics. Integration with Google ads, tab manager & console is so good with Google analytics.

What is your favorite aspect of this product?

In Google 360, E-commerce tracking is my favorite aspect.

What do you dislike most about this product?

It doesn't have data warehousing. Need to include more from the data side.

What recommendations would you give to someone considering this product?

If you rely more on Google ads & console. Go for Google analytics.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Analytics Comparisons

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