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What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Shopping Cart Management
Content Localization
Multi-Storefront
ERP Integration
Guided Selling
Catalog Management
Content Management
Order Management
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews

Ralf K.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Procurement Efficiency with FastSpring's
Likeliness to Recommend
What differentiates FastSpring from other similar products?
FastSpring stands out for its comprehensive purchase order management tools and automated invoicing workflows. FastSpring offers a centralized hub for all procurement activities, including vendor selection, order placement, receipt tracking, and payment processing. Its customization options also allow for tailoring workflows to organizational needs.
What is your favorite aspect of this product?
I appreciate FastSpring's intuitive interface for generating purchase requisitions and converting them into orders with a click. I also like how it streamlines invoice approval through digital routing. FastSpring simplifies order tracking and speeds up billing by integrating with accounting software.
What do you dislike most about this product?
Expanding its supplier database could offer additional value. Currently, users must manually add new partners, but integrating vendor directories would simplify onboarding.
What recommendations would you give to someone considering this product?
FastSpring significantly boosts process efficiency with its automated order and invoicing cycles. Procurement teams managing high purchase volumes find FastSpring invaluable as it allows them to focus on strategic tasks instead of manual work. The time savings more than offset the cost.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy

Rahul B.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Easy to use its integration
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Its accessibility and ease usage
What is your favorite aspect of this product?
Catalogue management and payment management
What do you dislike most about this product?
Nothing as of now.. may be in future
What recommendations would you give to someone considering this product?
Good product, worthy for money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Nathalia A.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Toolkit packed with incredible capabilities
Likeliness to Recommend
What differentiates FastSpring from other similar products?
FastSpring is a platform that tackled all the complexities of our selling program and left us equipped with the most intelligent tools so we can encourage innovation at work, automate procedures, and better satisfy our clients. I was most amazed by its detailed reporting than by any other feature.
What is your favorite aspect of this product?
FastSpring is a tool that opens up a wealth of new possibilities for us. It simplifies the complexity of our online store and provides us with advanced features that other vendors lack, such as international merchant services, subscription control, checkout, payroll taxes, fraud protection, and much more that has proven really beneficial for us to gain better profits while cutting on working hours.
What do you dislike most about this product?
When signing up, strange little access codes are necessary. However, now that I understand that this is a security measure to prevent thieves from trying to access our valued customers' confidential material, I no longer consider this to be a drawback. Instead, I am willing to put up with this minor inconvenience while it is being continued to work out.
What recommendations would you give to someone considering this product?
I urge people to think about FastSpring because I found it to be fantastic in all of my usages, and those who do will be liberated from a lot of boring jobs. As a result of its deployment, you will be liberated from having to worry about customs, regulations, and everything else, allowing you to return to creating excellent products and offerings to please your customers, which is what you do best.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy